General Business Card Reader questions

Business card is not recognized
Recognition takes too much time
What languages are supported?

Business card is not recognized

Make sure your BlackBerry has a camera with AutoFocus (Torch 9800, Storm 9500/9530, Storm 2 9520/9550, Bold 9700, Curve 8900 or Tour 9630).
Here are some tips to get the best recognition quality.

  • 1. Put the business card on a flat surface.
  • 2. Good lighting is a key factor: at least a bright desk lamp or direct sunlight on a sunny day is necessary.
  • 3. Turn off flash in Camera Options to reduce possible glare. You might also want to enable Black&White mode to speed up recognition.
  • 4. Hold the BlackBerry right above the card. Keep the card aligned with viewfinder edges, and move the phone up or down until the card fits the screen size.
  • 5. Hold BlackBerry firmly and take the picture.

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Recognition takes too much time.

Use WiFi connection when possible. Set the camera to Black&White mode, Image Quality to Fine. You can also try to reduce camera resolution.

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What languages are supported?

Currently the application recognizes English, French, German, Spanish, Italian, Chinese, Japanese and Korean business cards.
We are going to support more languages in next versions.

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