Frequently Asked Questions about iDisplay for Android

Mac OS: Intel-based Macs with OS 10.5.8, 10.6, 10.7 and 10.8

Windows PC: Windows XP, Windows Vista or Windows 7.

Please make sure to always use the latest versions of both mobile and desktop applications. Outdated versions might cause connectivity difficulties.
Windows: please note that iDisplay Desktop application requires administrator rights to establish connection.

In case you connect via Wi-Fi, iDisplay application on your device is supposed to locate iDisplay application on your computer automatically.
Please make sure that your firewall or antivirus software does not block network access for iDisplay application.

If connection via Wi-Fi is not established automatically, please do the following.

First of all, please check that your computer and your device are connected to the same local network.
If they appear on different local networks, you will not be able to see your computer in iDisplay list.

Please indicate IP address and port number manually. You may find IP address and port number in iDisplay on your computer.
Windows: point mouse cursor to iDisplay icon in system tray. You will then see a tooltip with IP address and port number.
Mac: press iDisplay icon in menu bar and select "IP address and port information".

If none of these helps please try to restart your computer.

First, please check and correct the layout of virtual display related to your main screen.

* On Mac: open System Preferences -> Displays -> Arrangement.

* On Windows PC: right-click on desktop and select "Screen Resolution" from the menu.

After that you can move windows to your device by dragging them to the corresponding screen area. For example, if you have your virtual display located by the bottom right corner of the main screen, drag any window to the bottom right corner of your main screen and you'll see it on your device.

Windows users:
You would need to set up your system to detect your device.
If you use Android Developer Phone (ADP), Nexus One or Nexus S, please download Google Windows USB Driver
If you use Kindle Fire, please note that it does not have USB debugging setting.
You may check this guide if you would like to connect Kindle Fire to Android development tools.
If you use any other Android-powered device, please find a link to the appropriate OEM driver in OEM USB Drivers document or at the device manufacturer official website.
To check whether an appropriate driver is installed, please connect your Android-powered device to your computer via USB and open
Computer / Manage / Devices (for Windows Vista and Windows 7 users),
or
My Computer / Manage / Device manager (for Windows XP users).
Please locate your device in the list and check for the driver.
If it is not installed, please click on "Update driver software..."
We recommend to select "Browse my computer for driver software" option and install the driver you have previously downloaded.

Mac users and Windows users who have already installed the correct driver:
Please go to "Settings / Applications / Development" (or "Settings / Developer options", the path may differ for different devices)
on your Android device and make sure that USB Debugging mode is enabled.
Then please launch iDisplay application on your device and iDisplay Desktop on your computer.
On your device please tap on "Connect via USB" option.
Connection will then be established.

Please open iDisplay on your device and go to Settings / Resolution.
You may set a different resolution there.

We recommend to use VLC player, which works correctly with iDisplay.
It is free and can be downloaded at: http://www.videolan.org/vlc/

Restart your Mac. When using iDisplay please make sure that "Mirror displays" is unchecked in "System Preferences" -> "Displays" -> "Arrangement". Otherwise your Mac display will mirror secondary display on your device and it will not be possible to control your Mac properly.

If you use iDisplay with Mac computer, you can connect multiple devices at one and the same time. All these devices can be used as additional displays.
On your computer please press iDisplay icon in menu bar and select "Preferences".
On "General" tab please set the maximum number of the devices which you plan to have connected simultaneously.
On "Devices" tab you can see information about your devices and check whether they are connected currently.

When connecting mobile devices to your Mac, you have the following options for configuring the displays:
* Additional Display: In this mode you will be able to turn your Android tablet or phone into additional display for your Mac.
* Single Window: In this mode iDisplay will open only one applicaton of your choice. Just select the application from list of your favorite apps.
* Shared Main Display: If you connect three or more Android devices to your Mac, you can use this mode to demonstrate your main display on all Android devices.
* Shared Additional Display: If you connect three or more Android devices to your Mac, you can use this mode to demonstrate your additional display on all Android devices.

Please download iDisplay for 10.6 Snow Leopard / 10.8 Lion or iDisplay for 10.5 Leopard.

Then please run the downloaded .dmg file, select "Uninstall" and press "OK".

Then enter your Mac user's password and press "OK" button once more.

After this please restart your Mac.

Please note that not all video cards are compatible with iDisplay.

In case your video card is incompatible, you will be notified during installation of desktop part of the application. We do our best to gradually support the most popular models of video cards with each release of iDisplay. Please keep an eye on the updates.

Please try to launch iDisplay Desktop application in safe mode.
To run iDisplay in safe mode please click on Windows Start button, then type "iDisplay Safe mode" in the search line and press "Enter".

It is a known issue with USB connectivity. USB implementation is very outdated and it is recommended to use the app via WiFi.