Mobiola Video Studio Help

General Information:

Mobiola Video Studio Help

General Information

Converting video files

Registration

Technical Issues

If you have another problem with our software, please fill our support request form.

General Information:

What is Mobiola Video Studio?

Mobiola Video Studio is a universal desktop video converter. It allows you to convert DVDs, video files on your hard disc and YouTube videos and to transfer these files onto your mobile device.

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How long can I use trial copy of Mobiola Video Studio application?

You are free to use trial copy of Mobiola Video Studio for 7 days.

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Can I upgrade the software for free?

SHAPE offers free upgrade to all customers. You can download and install new versions of Mobiola Video Studio for free. Registration information will be preserved during the installation even if you have previously uninstalled the outdated version.
Download Mobiola Video Studio update

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How to install Mobiola Video Studio to my PC?

Please download Mobiola Video Studio installation package, run .exe file (for Windows) or .dmg file (for Mac) from archive and follow installation wizard.
Please note that Mobiola Video Studio can be installed only by user with Administrator privileges.

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Mobiola Video Studio Help

List of supported devices

  • Apple iPhone / iPod
  • BlackBerry
  • Samsung
  • Motorola
  • Sony Ericsson
  • Windows Mobile
  • Nokia
  • Sony PSP
  • Palm
  • Microsoft
  • Android
  • LG

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List of supported formats

  • avi
  • 3gp
  • mov
  • mpeg
  • mpg
  • mjpeg
  • mp4
  • mg2
  • mve
  • m4v
  • mkv
  • dv
  • flv
  • smk
  • str
  • vob
  • rm
  • fli
  • flc
  • wve
  • uv2
  • wmv
  • 3g2
  • asf
  • asx
  • f4v
  • ts

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Do I need to have additional software installed on my PC?

You would need to have the proper software installed on your PC in order to enable data transfer between your device and Mobiola Video Studio.If you have a Nokia device, please make sure that Nokia PC Suite is installed and running on your computer. If you have a Windows Mobile device, please make sure you have ActiveSync installed.

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Direct upload onto a BlackBerry device.

If you have a BlackBerry device, please note that direct upload functionality requires memory card to be installed in your device.

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General information about converting video files

Mobiola® Video Studio converts supported video files to AVI, 3GP, MP4, WMV or PSP format in order to make them compatible with the built-in media player of your device. Drag and drop video files, groups of files, folders or whole DVD disks in most popular video formats to your mobile device, they will be converted on the fly to the selected format with the selected settings.

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How to convert a video file?

Please follow the instruction below:

  • Run Mobiola Video Studio. When Mobiola Video Studio is launched on your PC, the application's icon will appear in system tray.

    screen1
  • Connect your mobile to your PC. The tray icon will become coloured if your device is connected.
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  • Check "Convert" checkbox.
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  • Please select your device manufacturer and model withinin "Settings"window.
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  • Select the destination folder for the converted file in the device memory/memory card or locally on PC using the built-in file browser.
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  • Drag and drop video files, groups of files, folders or whole DVD disks into the selected folder.
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    You can show/hide preview window during the conversion process. Use Preview button or right-click and select Preview.
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    You can also drag and drop YouTube videos right from the YouTube.com to your mobile device or PC and it will be converted on the fly.
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Another way of converting files is to Select File -> Copy/Convert from the menu or click on the right mouse button and select Copy/Convert.
Mark "Convert" check box as checked.
Then select file, select destination folder and press OK.

screen8

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How to upload files onto my device?

Mobiola® Video Studio allows you to upload any files to any folder on your device and to download YouTube files to local hard drive.

Please follow these steps to upload a file:

  • Run Mobiola® Video Studio. When Mobiola® Video Studio is launched on your PC, the application's icon will appear in the system tray.

    screen1
  • Connect your device to PC. The tray icon will become coloured when device is connected.
  • screen2
  • Unmark "Convert" checkbox and select the path for uploading file to the device memory or to the local folder using Mobiola® Video Studio built-in file browser
  • screen5
  • Drag and drop any files to the selected folder, if dropped video file does not require conversion it will be transfered directly to the device.
  • screen10
  • You can also use Main Menu to upload files.
    Select File -> Copy/Convert or right-click and select Copy/Convert.
    Unmark "Convert" check box.
    Then select file or insert YouTube link, select destination folder and press OK.
    screen10
  • You can also to try to get the HQ video if it is available on YouTube. All you need is to mark "Try to get HQ video (youtube.com only)" checkbox.

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Mobiola Remote Drive

With Mobiola® Video Studio you can upload files to remote drive. All you would need to do is to:

  • Enable remote drive support (File / Preferences / Mobiola drive - Enabled )
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  • ...and set up your remote drive settings:
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  • Mobiola Remote Drive (Mobiola Drive) actually is your Gmail account where you can store your videos, music, pictures and any other information(You will need to have a Gmail account in order to use Mobiola Drive). If you do not have a Gmail account, you can create it by clicking on "Create Gmail Account" button:
    screen10
  • After that you will be prompted to enter you Gmail account username and mail address:
    screen10
  • ...and imap server settings:
    screen10
  • Note: Mobiola Drive can only work with Google Mail acconts.
  • Then you will be prompted to enter your Gmail login and password to access your remote drive.
    Note: Your login and password will be used only to access your Gmail account
  • After you set up everything you will be able to see Mobiola Drive in Mobiola Studio window as one of the connected devices: screen10

How can I save files from my device to my PC?

Saving Files

You can transfer any files from your device to your PC using Mobiola® Video Studio.

Please follow these steps to save a file:

  • Run Mobiola® Video Studio. When Mobiola® Video Studio is launched on your PC, the application's icon will appear in system tray.
    screen1
  • Connect the device to your PC. The tray icon will become coloured if your device is connected.
    screen2
  • Open a folder using Windows Explorer and drag out any files from Mobiola® Video Studio built-in file browser to the opened folder.
    screen5
  • There is another way of transferring files.
    Select the file in the phone's memory using Mobiola® Video Studio built-in file browser.
    Select Save file to PC or File -> Copy to PC or right-click and select Copy to PC.
    screen5
    If you press Save file to PC following window will be displayed. Please select the destination folder for saving locally on PC and press OK.
    screen5
  • You can also create a new folder using built-in file browser.
    Open main menu and select File -> Create Folder or right-click on the selected folder and press Create Folder.
  • In order to rename the file select it and press File -> Rename or right-click and select Rename.
  • In order to delete the file select it and press File -> Delete or right-click and select Delete.

Registration

How can I register Mobiola Video Studio?

In order to register Mobiola Video Studio you will need to purchase a license code at our website.

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When I try to register Mobiola Video Studio, application quits.

This may happen on Windows 7. Right-click on Mobiola Video Studio icon and select "Run as administrator" from the list. Then you will be able to register successfully.

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Can I register Mobiola Video Studio on more than one computer with one license code?

Due to our end-user license agreement, one license code can be used on one computer.

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What's the difference between Mobiola Video Studio and Mobiola Video Studio Pro?

Mobiola Video Studio Pro allows you to manually choose the conversion settings, such as video/audio codec, video/audio bitrate, video resolution, video fps.

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How can I upgrade to the Pro version?

In order to upgrade to the pro version, you will need to purchase license code for the Pro
upgrade. Then please go to "Help" / "Upgrade to Pro" within the application and enter your
license code for the Pro upgrade.

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I get a window with "Key" and "Hardware ID" fields

The key we provided is for ONLINE activation.
If you get the window with the "Hardware ID" field you are in OFFLINE activation mode.
Please restart the application and enter the provided key to the first window.
If the activation fails, please send us your hardware fingerprint (hardware ID)
which goes along with the "Name" field and we will create a unique offline
activation key for you.

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I get an error "Code 11"

Most likely, you are trying to register Mobiola Video Studio.
with the license code for a different product. Please make sure
that the license code you are using is intended to be used with.
Mobiola Video Studio.

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My old version of Mobiola Video Studio suddenly stopped working and is asking me for an activation key. My key is not accepted.

You would need to update your Mobiola Video Studio and request a new license code.

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Do I have to request another license key if I reinstall the application on the same computer?

No, you may continue using the same license code.

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Technical Issues

My device is not recognized by Mobiola Video Studio. Why?

You would need to have proper software installed on your computer.
If you are using A Nokia device, please make sure that Nokia PC Suite is
installed on your PC. Windows Mobile users would need to have ActiveSync
installed.

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What should I do if my device is not on the target device list?

Please contact us and let us know your device model. Our development
team will add your device model to the next version of Mobiola Video Studio

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What should I do, if converted videos can not be played on my device?

Please make sure that you are converting video with the predefined conversion
settings for your device. If your device is not on the list, please let us know its
model and we will add it to the next version of Mobiola Video Studio.

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I have another problem.

If you have another problem with our software, please fill our support request form.