Error #4: Unknown command:

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Error #4: Unknown command:

Postby miky » Wed May 25, 2011 12:23 pm

EVERY TIME I TRY TO CONNECT MY ACCOUNT yahoo, skype or facebook, im+ give me this Error #4: Unknown command. first i used my account im+ without problems. thank u !!
miky
 
Posts: 1
Joined: Wed May 25, 2011 12:07 pm

Re: Error #4: Unknown command:

Postby Svetlana » Mon May 30, 2011 10:37 am

Sorry for inconvenience.
Please specify what Browser do you usually use with pluse.im ?Did you try to connect from other Browsers?
Are you able to log in after receiving Error #4: Unknown command?
Please submit us your logins which you used.
Svetlana Garaba
SHAPE Services Support Team
Svetlana
 
Posts: 99
Joined: Fri Apr 15, 2011 6:20 am

Re: Error #4: Unknown command:

Postby the_big_v » Tue May 31, 2011 1:44 pm

I have also started getting this error message.

It started yesterday and seems to only affect google talk.
My user name is the_big_v

Windows XP Pro
Chrome 11.0.696.71

When I run google chat through my gmail window, it works fine. And when I run IM+ via my iPhone it also works fine.

Any help would be appreciated
the_big_v
 
Posts: 1
Joined: Tue May 31, 2011 1:31 pm

Re: Error #4: Unknown command:

Postby Svetlana » Wed Jun 08, 2011 11:02 am

Sorry for inconvenience.
Are you able to login after this Error?
Svetlana Garaba
SHAPE Services Support Team
Svetlana
 
Posts: 99
Joined: Fri Apr 15, 2011 6:20 am

Re: Error #4: Unknown command:

Postby skal » Sun Jun 19, 2011 7:22 pm

I have the same problem. Using Google chrome. On my iphone all work fine.
skal
 
Posts: 3
Joined: Sun Jun 19, 2011 7:14 pm

Re: Error #4: Unknown command:

Postby oteka » Sun Jun 26, 2011 6:47 pm

same problem here. (Error #4: Unknown command:)

Mac OSX 10.6.7

Safari 5.0.5

Problem with Facebook and ICQ

Other contacs ok (Google, MSN, Skype)

Other Browsers:

Omniweb 3.0b4: Problem with Facebook and MSN

Firefox 5.10.3: Problems with Facebook and Skype

Very Mysterious ...
oteka
 
Posts: 1
Joined: Sun Jun 26, 2011 6:34 pm

Re: Error #4: Unknown command:

Postby skal » Tue Jun 28, 2011 7:35 pm

problem still actual. Word up, people!
skal
 
Posts: 3
Joined: Sun Jun 19, 2011 7:14 pm

Re: Error #4: Unknown command:

Postby Svetlana » Thu Jun 30, 2011 8:28 am

Sorry for the delay in response.
Our development team is now looking into this issue.
Svetlana Garaba
SHAPE Services Support Team
Svetlana
 
Posts: 99
Joined: Fri Apr 15, 2011 6:20 am

Re: Error #4: Unknown command:

Postby skal » Wed Jul 27, 2011 11:56 pm

I solved the problem! if you clean up your status message all work fine!!
skal
 
Posts: 3
Joined: Sun Jun 19, 2011 7:14 pm

Re: Error #4: Unknown command:

Postby Imogen » Sun Jul 31, 2011 8:25 am

Finally! Thanks much
Live.Laugh.Learn
Imogen
 
Posts: 1
Joined: Sun Jul 31, 2011 8:05 am

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