[IM+ for Playbook]General Issues

Everything about IM+ for Playbook - news, known issues, support questions, bug reports, feature requests and suggestions

[IM+ for Playbook]General Issues

Postby BassonCJ » Tue Nov 01, 2011 9:42 am

* If a message is typed in chat (not sent), and the focus is moved from the input box, the message is lost.
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Re: [IM+ for Playbook]General Issues

Postby SvenJ » Tue Nov 01, 2011 5:35 pm

I had several issues that chat history is not loading. I turned off emoticons, which did not work. an it worked now in. It is sad, but all the screenshots from Shapeservices are fake. :( Hope they will fix it soon.
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Re: [IM+ for Playbook]General Issues

Postby BassonCJ » Wed Nov 02, 2011 10:46 am

I am fairly sure the screenshot are not fabricated, but I would suggest that Shape takes some time to do more thorough UAT. Anyone who has used a multi client IM would be able to find a box full of issues with the release.
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Re: [IM+ for Playbook]General Issues

Postby BassonCJ » Wed Nov 02, 2011 10:48 am

* When connecting via Skype, I can see myself as a contact.
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Re: [IM+ for Playbook]General Issues

Postby ruvcaan » Wed Nov 02, 2011 11:38 am

Can't connect over bridge but does work with tethering activated.
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Re: [IM+ for Playbook]General Issues

Postby Victoria » Thu Nov 03, 2011 3:46 pm

BassonCJ wrote:* If a message is typed in chat (not sent), and the focus is moved from the input box, the message is lost.


Sorry for the inconvenience.
This is a known issue. We are working on fix.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
Victoria
 
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Re: [IM+ for Playbook]General Issues

Postby Victoria » Thu Nov 03, 2011 3:49 pm

MrSimmonsSr wrote:I'm seeing some similar issue.. I did type a message in and somehow lost it.

Also, are you guys planning any future enhancements now that the app is finally in App World? Would love to see a few things:

1. Integration with the notifications.
2. Ability for app to stay online even when it isn't in the foreground. Mine seems to disconnect when I am using another app, even when I have "Showcase" mode on so the app should keep running in the background.

Thanks for your consideration!

MrSimmonsSr (a big advocate for this app in Twitter)


Thank you for feedback. Your wishes are forwarded to our development team.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
Victoria
 
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Joined: Wed Aug 12, 2009 4:51 pm

Re: [IM+ for Playbook]General Issues

Postby Victoria » Thu Nov 03, 2011 3:50 pm

SvenJ wrote:I had several issues that chat history is not loading. I turned off emoticons, which did not work. an it worked now in.


Sorry for the inconvenience.
There is a known issue with history when emoticons are turned on.
We would recommend you to turn off emoticons in IM+ settings.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
Victoria
 
Posts: 1210
Joined: Wed Aug 12, 2009 4:51 pm

Re: [IM+ for Playbook]General Issues

Postby AFRK » Fri Nov 04, 2011 10:01 pm

i have lots of issues with the portrait mode, just open the app in portrait mode and see how the UI is bugged, and it even shows more bugs when the playbook its protrait locked. the UI never gets back to normal.
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Re: [IM+ for Playbook]General Issues

Postby Antonina » Mon Nov 07, 2011 8:55 am

i have lots of issues with the portrait mode, just open the app in portrait mode and see how the UI is bugged

We have reproduced this issue on our side. Hopefully it will be resolved in the next versions.
Antonina Bzhasso
SHAPE Support Team
www.shape.ag
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