Beep never send me the activation code via SMS.

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Beep never send me the activation code via SMS.

Postby kkit » Thu Jan 26, 2012 6:00 am

Can anyone help me?
Beep never send me the activation code via SMS.

I use iPhone4S. I purchased IM+Pro v6.1 from iTunes.
My phone number is +66 895589555
I try to activate Beep, but I never received activation SMS.

I try sending support request within the application IM+Pro.
I send 2 support request, but I never got any answer.
Today I send the 3rd support request and I decide to ask in the forum too.

All of the support request, I send a copy to my E-mail.
I received all of the copy E-mail. Did the support team got my request?

Can anyone help me?
kkit
 
Posts: 3
Joined: Thu Jan 26, 2012 5:42 am

Re: Beep never send me the activation code via SMS.

Postby Victoria » Thu Jan 26, 2012 4:09 pm

I have sent you reply by email.
Please note that support requests are answered within 2 business days.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
Victoria
 
Posts: 1210
Joined: Wed Aug 12, 2009 4:51 pm

Re: Beep never send me the activation code via SMS.

Postby kkit » Tue Jan 31, 2012 6:25 am

Well, today is the 31th. And still no reply.
I'm getting tired of this.

I paid for the IM+Pro app and I can't use the Beep.
Can anyone help me?
Can I count on the help from the support team?

Today, I'm sending the request for the 4th time.
I hope I can get some answer.
kkit
 
Posts: 3
Joined: Thu Jan 26, 2012 5:42 am

Re: Beep never send me the activation code via SMS.

Postby kkit » Fri Feb 03, 2012 4:48 am

Finally, I ask to send the activation code.
This time I received the activation code.

Now, I can use Beep. :D
kkit
 
Posts: 3
Joined: Thu Jan 26, 2012 5:42 am

Re: Beep never send me the activation code via SMS.

Postby Papaoo » Wed Feb 08, 2012 5:22 pm

Hi
I also have same issue about SMS confirm . My ph no: is-+6281237953779 .i sent several time already.still can't get yet . Pls help!
Papaoo
 
Posts: 2
Joined: Wed Feb 08, 2012 5:10 pm

Re: Beep never send me the activation code via SMS.

Postby Michael » Thu Feb 09, 2012 11:24 am

I have re-sent the code to your phone number +6281237953779

Please inform us about progress.
Michael
Shape Services Support Team
Michael
 
Posts: 761
Joined: Wed Aug 12, 2009 2:00 pm

Re: Beep never send me the activation code via SMS.

Postby Papaoo » Thu Feb 09, 2012 6:22 pm

Thanks.already got it.really appreciate you.
Papaoo
 
Posts: 2
Joined: Wed Feb 08, 2012 5:10 pm

Re: Beep never send me the activation code via SMS.

Postby india » Tue Feb 14, 2012 9:32 pm

its been more than a month that i have tried to create my account on beep. i never recieve the sms verification code. can i get it by mail or a voice call? there is some problem with the sms service in my region.
india
 
Posts: 4
Joined: Tue Feb 14, 2012 9:27 pm

Re: Beep never send me the activation code via SMS.

Postby india » Tue Feb 14, 2012 9:34 pm

i cannot recieve the code via sma.
india
 
Posts: 4
Joined: Tue Feb 14, 2012 9:27 pm

Re: Beep never send me the activation code via SMS.

Postby india » Wed Feb 15, 2012 9:33 am

i havent recieved my code yet despite many tries. please help.
india
 
Posts: 4
Joined: Tue Feb 14, 2012 9:27 pm

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