Msn Messenger no avatar

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Msn Messenger no avatar

Postby raul23 » Fri Nov 06, 2009 7:54 pm

Hi victoria i dont have my avatar or display picuture since the last three days only appear the I'm icon please check it thanks.
raul23
 
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Re: Msn Messenger no avatar

Postby Alexander » Mon Nov 09, 2009 1:49 pm

Please try to remove your MSN account from the application and then add it once again.
Alexander Ostrovsky
SHAPE Services Customer Care
http://www.shapeservices.com
Alexander
 
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Re: Msn Messenger no avatar

Postby raul23 » Tue Nov 10, 2009 12:45 pm

I do it and same issue dont appear my picture, only appear the IM ICON
raul23
 
Posts: 63
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Re: Msn Messenger no avatar

Postby Alexander » Tue Nov 10, 2009 7:55 pm

Sorry for the inconveniences.
Our development team is working on this issue, it will be fixed within this week.
Alexander Ostrovsky
SHAPE Services Customer Care
http://www.shapeservices.com
Alexander
 
Posts: 851
Joined: Mon Aug 17, 2009 1:32 pm

Re: Msn Messenger no avatar

Postby Skorpio320 » Tue Nov 10, 2009 8:22 pm

Hi Aleksander,


does this mean this problem is on your servers side?

Because it's the same problem here to me, it used to work smoothly but since yesterday all I can see is the IM+ Icon for my avatar. (chat partners can not see any avatar pic)

thx for the reply
Skorpio320
 
Posts: 24
Joined: Tue Oct 13, 2009 7:20 pm

Re: Msn Messenger no avatar

Postby Alexander » Thu Nov 12, 2009 4:39 pm

Yes, this issue occurred on our gate servers. We are working on the fix.
Alexander Ostrovsky
SHAPE Services Customer Care
http://www.shapeservices.com
Alexander
 
Posts: 851
Joined: Mon Aug 17, 2009 1:32 pm

Re: Msn Messenger no avatar

Postby Skorpio320 » Sun Nov 15, 2009 9:37 am

My avatar worked yesterday but today same problem again, only Im+ logo (for information to keep on fixing this issue)

good Sunday everyone

*EDIT*

seems the issue is gone now, thx for keeping up the work

btw looking forward to 3.5
Skorpio320
 
Posts: 24
Joined: Tue Oct 13, 2009 7:20 pm

Re: Msn Messenger no avatar

Postby Alexander » Mon Nov 16, 2009 10:30 am

Yes, we have already deployed the fixes. We expect version 3.5 release in the nearest future.
Alexander Ostrovsky
SHAPE Services Customer Care
http://www.shapeservices.com
Alexander
 
Posts: 851
Joined: Mon Aug 17, 2009 1:32 pm

Re: Msn Messenger no avatar

Postby nixter » Tue Nov 17, 2009 12:08 pm

Is the avatar available for IM+lite? I am not getting my avatar it seems. The only thing I see in my messages is the IM+ logo?


*edit*
Its working for MSN to MSN accounts but MSN to yahoo... no avatar... is it supposed to be that way?
nixter
 
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Re: Msn Messenger no avatar

Postby Alexander » Tue Nov 17, 2009 2:21 pm

MSN/Yahoo! communication within MSN account profile is not yet full-functional. Our development team is working on the update.
Alexander Ostrovsky
SHAPE Services Customer Care
http://www.shapeservices.com
Alexander
 
Posts: 851
Joined: Mon Aug 17, 2009 1:32 pm

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