If IM+ crashes

Everything about IM+ for iPhone / iPod Touch / iPad - news, known issues, support questions, bug reports, feature requests and suggestions

Re: If IM+ crashes

Postby shadowtheoblivious » Thu Mar 17, 2011 4:33 pm

version 4.7 seems to have a time released bug slipped in with it i've tried all the advice you people give me but it keeps crashing every few days after i reinstall it an today it crashed twice in a row after a reboot after crashing once this morning there seems to be nothing im doing except running but 2 apps one my text now app is a constant running app im guessing an 2 my facebook app so really all im running is facebook and im+ i never had these crashes with 4.6 or lower so why on earth am i having them now and btw this only recently happened with the app for the past few weeks this is the second time i reinstalled an i do not wanna go through another one either make a decent version that works or fix the current one cuz im tired of the bs run around an its getting annoying i use it cuz legit msn has way too many issues an legit yahoo started being a pos too
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Re: If IM+ crashes

Postby Victoria » Thu Mar 24, 2011 3:25 pm

shadowtheoblivious wrote:version 4.7 seems to have a time released bug slipped in with it i've tried all the advice you people give me but it keeps crashing every few days after i reinstall it an today it crashed twice in a row after a reboot after crashing once this morning there seems to be nothing im doing except running but 2 apps one my text now app is a constant running app im guessing an 2 my facebook app so really all im running is facebook and im+ i never had these crashes with 4.6 or lower so why on earth am i having them now and btw this only recently happened with the app for the past few weeks this is the second time i reinstalled an i do not wanna go through another one either make a decent version that works or fix the current one cuz im tired of the bs run around an its getting annoying i use it cuz legit msn has way too many issues an legit yahoo started being a pos too


You use iPod Touch 2G with iPhone OS 4.0.2. This is not an official version for your device. That's why there is always lack of free memory, and IM+ crashes. We would recommend you to use official OS.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
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Re: If IM+ crashes

Postby Killershark92 » Tue May 31, 2011 5:50 pm

It keeps freezing, then it won't even finish crashing, it just stats frozen, I have an iPod touch 4G with the dual cameras and an 8 gig 3G and they both do this, they are both running iOS 4.2.1 and no I will not update, that always makes my iPod run worse .
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Re: If IM+ crashes

Postby Anjuynia357 » Thu Jun 02, 2011 2:49 pm

Im+ crashes frequently, mostly at night when I'm asleep. I wake up and go to check my messages and it has had an error sometime during the night.
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Re: If IM+ crashes

Postby jimmah » Sat Jun 25, 2011 11:52 am

just updated to 5.2, now it crashes everytime i click on it, doesnt even sign in at all, just gets to home screen, wait for 5 secs, then goes back to iphone home screen.

i have the latest OS update, my phone is a 3GS, and i can use wifi or 3G to connect it still crashes.

was ok before the update (except for random crashing every now and then) which i could live with, but would be nice to just have the app sorted!!!
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Re: If IM+ crashes

Postby tm1973tm » Sat Jun 25, 2011 8:19 pm

I am having major problems with the iPhone app over the last few days. It is consistently crashing. I've uninstalled it, re-installed it. I have tried everything suggested to try and fix the problem.

I am getting very irate about this. I have paid good money for the app. Is there any sign of something being done about this?

Thank you.
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Re: If IM+ crashes

Postby Cyberzombie » Tue Jun 28, 2011 7:13 pm

I too have been crashing numerous times since updating to the latest IM+Pro. I seem to have narrowed it down to the following:

1. Join/start a Skype group chat.
2. Go to another app.
3. Get a notification of an IM on that chat.
4. Click on View.

== app crash/restart. I now hit Close on notification popups, then switch back to your app to read it.
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Re: If IM+ crashes

Postby jimmah » Wed Jun 29, 2011 8:11 pm

its started working, but crashes every 30 seconds or so.
lost the conversation history too.

this is a massive downfall to the app, i use some other messenger ones and they dont crash!!!
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Re: If IM+ crashes

Postby Ladptg » Thu Jun 30, 2011 4:42 pm

Hi there
Since upgraded to 5.2 my I'm plus often crashes after clicking on VIEW button on the badge. It never happened on 5.1 that was very stable for me. iPad 2 latest os
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Re: If IM+ crashes

Postby Ladptg » Fri Jul 01, 2011 5:50 am

Since 5.2 im plus frequently crushes when I click VIEW button from another application. This never happened in 5.1 that was very stable for me. iPad 2 latest OS
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