Hi everyone,
We apologize for the delayed replies to your posts.
We are working hard to solve every problem of each user individually via Support Requests, hence this is a more efficient way of contacting us. However, please feel free to post your wishes and comments on Forum, they all are taken into consideration.
And a reminder :)
Please make sure to keep the topics clean and never create duplicates. "Search" does the trick :)
Faithfully yours,
SHAPE Services Team