IM+ Beep Actiation SMS Not Received

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IM+ Beep Actiation SMS Not Received

Postby veeyeskay » Fri Dec 30, 2011 10:44 am

Hi

I have tried to request activation for Beep, but not received the confirmation SMS to any of my Indian numbers and I have tried about 3 numbers (CDMA and GSM) and nothing works.
When I keep retrying, I get the error message
"SMS exceeded and please try again later"
Kindly resolve this issue as I am not able to use Beep even though I have purchased the software.
My phone number is +919952996969 and the Carrier is Bharti Airtel.
Kindly send me the activation code so that i can start using the Beep application on IM+.

Regards
Siva
veeyeskay
 
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Re: IM+ Beep Actiation SMS Not Received

Postby Olga » Mon Jan 02, 2012 8:57 pm

I can see that your phone number is already activated for Beep service.
If you need any further assistance, please let us know.

Please note that in case of multiple registration attempts your number gets temporarily blocked, so SMS does not come through.
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
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Beep activation SMS not received

Postby imehuerta » Mon Jan 02, 2012 9:42 pm

Hola! saludos! I'm from Mexico and I just have installed IM+
I've tried several times to registered on BEEP, but I haven't received the activation code. Please help me.
imehuerta
 
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Joined: Mon Jan 02, 2012 9:15 pm

Re: IM+ Beep Actiation SMS Not Received

Postby Olga » Tue Jan 03, 2012 7:43 am

Please PM me your phone number and wireless carrier, and we will assist you further.
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
Posts: 578
Joined: Mon Aug 22, 2011 10:31 am

Re: IM+ Beep Actiation SMS Not Received

Postby tusbob » Fri Feb 03, 2012 4:16 am

Having same beep activation sms not received
my phone no is : +91 9925004275
carrier : Vodafone India
tusbob
 
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Joined: Fri Feb 03, 2012 3:22 am

Re: IM+ Beep Actiation SMS Not Received

Postby Olga » Fri Feb 10, 2012 11:05 am

tusbob, sorry for the delayed reply.

I can see that your phone number is successfully registered now.
Please let us know if you need any further assistance.
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
Posts: 578
Joined: Mon Aug 22, 2011 10:31 am

Re: IM+ Beep Actiation SMS Not Received

Postby gonse » Fri Feb 10, 2012 3:56 pm

Same problem for Argentina with both Honeycomb and Blackberry clients.
In Argentina we use the number 9 after the +54 for SMS texting. The system doesn't allow to add the "9" so the activation sms is never recieved.

My numbers are:
+5491138543425 (Blackberry)
+5491140581254 (Honeycomb)
gonse
 
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Joined: Fri Feb 10, 2012 3:51 pm

Re: IM+ Beep Actiation SMS Not Received

Postby Olga » Tue Feb 14, 2012 11:56 am

gonse, I have re-sent the code to your Blackberry number, but I could not find any activation attempts for your Honeycomb number (with 9 and without 9).
Could you please check whether the code was received on BlackBerry and whether the Honeycomb number is correct?
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
Posts: 578
Joined: Mon Aug 22, 2011 10:31 am

Re: IM+ Beep Actiation SMS Not Received

Postby gonse » Tue Feb 14, 2012 2:46 pm

Olga L wrote:gonse, I have re-sent the code to your Blackberry number, but I could not find any activation attempts for your Honeycomb number (with 9 and without 9).
Could you please check whether the code was received on BlackBerry and whether the Honeycomb number is correct?


Olga thanks for your support.
I don't have any SMS client for Honeycomb (it's a Xoom tablet). Also I did not recieved the SMS code for my Blackberry.
Is there any chance you could send me the codes via PM?
gonse
 
Posts: 2
Joined: Fri Feb 10, 2012 3:51 pm

Re: IM+ Beep Actiation SMS Not Received

Postby Olga » Tue Feb 14, 2012 3:09 pm

Sorry for the prolonged difficulties.

I have sent you a PM regarding this situation.
Please note that we can re-send the code only if there has been an attempt to register the number previously.
You may use any other phone number to register Beep on your tablet.
Your code will be assigned to this number, but IM+ will use your tablet address book.
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
Posts: 578
Joined: Mon Aug 22, 2011 10:31 am

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