[Help] IM+ pro 10.1.1 do not display menu

[wacroque]

I have already done that and the problem is still there. maybe linhbeopro is right and i have to re install my OS. but how do you do that?

[Olga]

OS reinstallation questions are out of our scope, sorry.
You may consider to check the following guides for more information:
http://docs.blackberry.com/en/smartphone_users/deliverables/29244/Update_device_software_6.0_1175325_11.jsp
http://www.ehow.com/how_8401594_wipe-reinstall-operating-system-blackberry.html

We are planning to return native menu to IM+ in the next version, so IM+ update should fix this issue.
Hopefully the update will be available within a couple of weeks.