Im+ doesnt display all of my friends on AIM (AOL)

Everything about IM+ for Windows Mobile - known issues, support questions, bug reports

Im+ doesnt display all of my friends on AIM (AOL)

Postby Lasers » Tue Nov 09, 2010 4:26 am

WHen I log in my account on aol I noticed that some of my buddies were offline. When I checked my buddy list on the computer (aim express) The aim buddies who were online through a mobile device were listed as offline in im+. To put it in basic terms, all users who sign in aol as mobile will not be listed online on IM+. can you guys fix this bug?
Lasers
 
Posts: 1
Joined: Tue Nov 09, 2010 4:22 am

Re: Im+ doesnt display all of my friends on AIM (AOL)

Postby sobrino » Fri Nov 12, 2010 2:21 pm

This issue requires more thorough investigation.

Please make sure that "Create the log file" option is enabled under IM+ "Settings" / "Other", reproduce this issue and then please send us a support request from IM+ "Info" / "Support request".
We will receive IM+ logs, analyse them and advise further.
Alexey Ivanenko
ShapeServices Support Team
www.shapeservices.com
sobrino
 
Posts: 71
Joined: Thu Jun 03, 2010 4:46 pm


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