IM+ 8.11 Crashing

Everything about IM+ for Symbian - known issues, support questions, bug reports

IM+ 8.11 Crashing

Postby bianda_lin » Thu Dec 10, 2009 4:05 am

Hi,

I purchased IM+ 8.11 for my E71 recently. After I installed the program, everytime I try to sign in to Yahoo! and MSN it crashes immediately.

I managed to enable the logging, where shall I send the log so that this could be investigated. I really wish I could use the program, but then it's crashing all the time whenever I tried to sign in Yahoo! and MSN.

Thanks~
bianda_lin
 
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Re: IM+ 8.11 Crashing

Postby Maria » Thu Dec 10, 2009 9:25 am

I've sent you a PM with further instructions, please check your forum Inbox
Maria
ShapeServices Support Team
http://www.shapeservices.com
Maria
 
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Re: IM+ 8.11 Crashing

Postby narus » Mon Dec 28, 2009 1:36 am

Please send me instruction. when i disable avatar, contact list zoom...it crashed
email: thienvuong2309@gmail.com
thanks!!!
narus
 
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Re: IM+ 8.11 Crashing

Postby Maria » Mon Dec 28, 2009 9:32 am

Please check your forum Inbox
Maria
ShapeServices Support Team
http://www.shapeservices.com
Maria
 
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Re: IM+ 8.11 Crashing

Postby topdavis » Wed Jan 06, 2010 6:53 pm

When I start IM+ it crashes after it tries to Autostart AOL. If I stop it from Autostarting MSN and AOL, it can only bring up MSN without crashing.
topdavis
 
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Re: IM+ 8.11 Crashing

Postby Maria » Thu Jan 07, 2010 9:24 pm

topdavis, please check your forum Inbox for further instructions.
Maria
ShapeServices Support Team
http://www.shapeservices.com
Maria
 
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Re: IM+ 8.11 Crashing

Postby Ryback85 » Wed Feb 17, 2010 3:23 pm

Hello,

i have a problem with IM+ 8.11 and my Nokia E71. I use IM+ with ICQ, MSN, Yahoo and GTalk. The Problem is that if ICQ connecting IM+ is crashing down to the mainscreen of the mobilephone. MSN, Yahoo and GTalk make not a problem and connecting. I hope you can help me
Ryback85
 
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Re: IM+ 8.11 Crashing

Postby Maria » Wed Feb 24, 2010 1:58 pm

Please create a log file (you can find instructions here).
I'll PM you the further instructions.
Maria
ShapeServices Support Team
http://www.shapeservices.com
Maria
 
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Re: IM+ 8.11 Crashing

Postby Ryback85 » Wed Feb 24, 2010 3:52 pm

i can not reproduce the situation. icq is going now.
Ryback85
 
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