Yahoo Messenger authorization to yahoo server failed

Everything about IM+ for Symbian - known issues, support questions, bug reports

Re: Yahoo Messenger authorization to yahoo server failed

Postby Victoria » Tue May 25, 2010 7:06 am

a_hendry wrote:Finally, now works! Although my username has underscore. But my friends nickname not showed... Just Yahoo ID on the screen... Sad....


evilshade wrote:Hi there,
I don't think that this is solved for all users. I've tried to connect to yahoo with an user composed like this "user_name" (with underscore) and the same error appears. From the logs I've seen that the underscore is encoded intro "%5f" and for that i receive the same error (I think).
For a normal user without underscore the connection is done and everything works swell.
Thank you.


Sorry for this inconvenience.

Please send us logs for investigation. See details here:
viewtopic.php?f=6&t=226
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
Victoria
 
Posts: 1210
Joined: Wed Aug 12, 2009 4:51 pm

Re: Yahoo Messenger authorization to yahoo server failed

Postby herete » Tue May 25, 2010 8:10 am

So, which version from the download page is 8.15 for Nokia N97 mini (S60 v5 version) ? Because the S60v5 versions are tagged 8.10 (full version) and 8.14 (lite version). Thanks !
herete
 
Posts: 10
Joined: Wed Mar 03, 2010 4:19 pm

Re: Yahoo Messenger authorization to yahoo server failed

Postby Victoria » Tue May 25, 2010 11:17 am

herete wrote:So, which version from the download page is 8.15 for Nokia N97 mini (S60 v5 version) ? Because the S60v5 versions are tagged 8.10 (full version) and 8.14 (lite version). Thanks !


S60v5 version is not ready yet, sorry. It will be available with 48 hours.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
Victoria
 
Posts: 1210
Joined: Wed Aug 12, 2009 4:51 pm

Re: Yahoo Messenger authorization to yahoo server failed

Postby herete » Tue May 25, 2010 12:18 pm

Thank you very much for the quick response. Looking forward to download it.

Have a nice day !
herete
 
Posts: 10
Joined: Wed Mar 03, 2010 4:19 pm

Re: Yahoo Messenger authorization to yahoo server failed

Postby orionj » Wed May 26, 2010 5:23 am

What would be the fixes in the version 8.15? I will be sure to send logs if I encounter more crashes. I just wish the log file saved onto the micro SD card.
orionj
 
Posts: 3
Joined: Sun May 02, 2010 2:42 am

Re: Yahoo Messenger authorization to yahoo server failed

Postby Victoria » Wed May 26, 2010 4:22 pm

IM+ for S60v5 v.8.15 with Yahoo! fixes is available on our Website and WAP-site.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
Victoria
 
Posts: 1210
Joined: Wed Aug 12, 2009 4:51 pm

Re: Yahoo Messenger authorization to yahoo server failed

Postby bobo » Thu May 27, 2010 11:02 pm

Although the Yahoo messenger work now, from time to time, the application will disconnected by itself, this is very annoying while you are in the middle of the conversation. What is the problem now?
bobo
 
Posts: 5
Joined: Wed May 19, 2010 6:34 pm

Re: Yahoo Messenger authorization to yahoo server failed

Postby a_hendry » Fri May 28, 2010 3:32 am

Victoria wrote:
a_hendry wrote:Finally, now works! Although my username has underscore. But my friends nickname not showed... Just Yahoo ID on the screen... Sad....


evilshade wrote:Hi there,
I don't think that this is solved for all users. I've tried to connect to yahoo with an user composed like this "user_name" (with underscore) and the same error appears. From the logs I've seen that the underscore is encoded intro "%5f" and for that i receive the same error (I think).
For a normal user without underscore the connection is done and everything works swell.
Thank you.


Sorry for this inconvenience.

Please send us logs for investigation. See details here:
viewtopic.php?f=6&t=226


No need to send logs, Victoria. Friend's nickname is now showed up... Strange... But, thx a lot for the bugfixes...
Now i'm waiting for multiple Yahoo accounts capabilities n Facebook chat.....
a_hendry
 
Posts: 32
Joined: Fri Apr 16, 2010 8:17 am

Re: Yahoo Messenger authorization to yahoo server failed

Postby Maria » Fri May 28, 2010 5:42 am

bobo wrote:Although the Yahoo messenger work now, from time to time, the application will disconnected by itself, this is very annoying while you are in the middle of the conversation. What is the problem now?


We will require the logs. Please find the instructions how to get log here
I'll PM you the further details where to send it.
Maria
ShapeServices Support Team
http://www.shapeservices.com
Maria
 
Posts: 1032
Joined: Mon Aug 17, 2009 11:42 am

Re: Yahoo Messenger authorization to yahoo server failed

Postby bobo » Fri May 28, 2010 7:40 pm

Maria wrote:
bobo wrote:Although the Yahoo messenger work now, from time to time, the application will disconnected by itself, this is very annoying while you are in the middle of the conversation. What is the problem now?


We will require the logs. Please find the instructions how to get log here
I'll PM you the further details where to send it.



thank you, I will do that with my pc on next time when this happen....
bobo
 
Posts: 5
Joined: Wed May 19, 2010 6:34 pm

PreviousNext

Return to IM+ for Symbian S60v5, S60v3, UIQ

Who is online

Users browsing this forum: No registered users and 2 guests

cron