im+ crashses randomly

Everything about IM+ for Symbian - known issues, support questions, bug reports

Re: im+ crashses randomly

Postby CyberLie » Mon Nov 02, 2009 3:53 pm

tyrone wrote:
IM+ is better than slick... IM+ is more configurable... I would bet that cyberlie didnt purchase IM+ and is using a cracked version.....
-Tyrone


Nope, they are legit.I had purchased 4 license for IM+, 2 license for S60v3, 1 license for blackberry and 1 license for O2 windows Mobile.Wanna bet ?
CyberLie
 
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Re: im+ crashses randomly

Postby arafatx » Tue Nov 03, 2009 2:47 am

Allright I format my Phone and use again IM+. it is very good software but I hope in the future:

1) We can have voice call for IM account
2) Webcam enable using front camera
3) Fix bug application terminate itself
4) Can change avatar
5) support Twitter, FaceBook etc.

If the above achieved, I will uninstall every messenger in my mobile and just strick with IM+! Will this be in the future? hohoho..
arafatx
 
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Re: im+ crashses randomly

Postby tyrone » Tue Nov 03, 2009 2:51 am

CyberLie wrote:
tyrone wrote:
IM+ is better than slick... IM+ is more configurable... I would bet that cyberlie didnt purchase IM+ and is using a cracked version.....
-Tyrone


Nope, they are legit.I had purchased 4 license for IM+, 2 license for S60v3, 1 license for blackberry and 1 license for O2 windows Mobile.Wanna bet ?


Well for starts.. IM+ lets you configure the yahoo messenger server as well as the port...... Slick doesnt......
tyrone
 

Re: im+ crashses randomly

Postby CyberLie » Tue Nov 03, 2009 10:43 am

arafatx wrote:3) Fix bug application terminate itself

Should be fix soon, support guy had send me a unique version that don't terminate it self.I using it now, :D:D

tyrone wrote:Well for starts.. IM+ lets you configure the yahoo messenger server as well as the port...... Slick doesnt......

I won't compare slick to IM+, since I like IM+ much more than any messenger, paid or free.And I use it everyday.It's a great piece of software.Btw, thanks a lot for your trick about disabling avatar.It's working great.
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Re: im+ crashses randomly

Postby Victoria » Wed Nov 04, 2009 2:32 pm

arafatx wrote:Allright I format my Phone and use again IM+. it is very good software but I hope in the future:
1) We can have voice call for IM account
2) Webcam enable using front camera


Both would be cool, but, to be honest, not in the nearest future.


arafatx wrote:3) Fix bug application terminate itself


If it was just ONE bug... Actually, this could happen in differect screens and for various reasons. We are working on each case individually.

arafatx wrote:4) Can change avatar

Already in the wishlist

arafatx wrote:5) support Twitter, FaceBook etc.


Facebook will be supported, then Twitter.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
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Re: im+ crashses randomly

Postby ladyimran » Thu Nov 05, 2009 4:35 am

I just paid, downloaded and used IM+ for the past 2 days. Generally I prefer IM+ compare to Nimbuzz, Fring and Ebuddy (which also installed in my N97 Nokia), but the main problem with IM+ that really testes my patience is it's crash randomly every now and then (frequently). The software will terminated and close by itself. Sometimes it took like forever for Im+ to connect to yahoo and gtalk.

I have enabling logging just now, will wait until the problems (notice the plural?) come again will send it to support.

I'm running business online and IM+ is link to live chat Olark on my website. Thus every time myself got disconnected in the middle of conversation with some important customer it's really made me pissed off.

Please kindly stretch your effort and work extra hard to get this bug fix. Oh btw, I try to disable the avatar and dang! the software cannot be use at all!! How strange. Now, I enable the avatar again in order to make use the software that I bought otherwise it would be wasted.

For your record I cannot chat at all at the moment. IM+ failed to connect to yahoo and gtalk.

Will send the log, where should I send it anyway?

p/s: btw yes I do want facebook, twitter, group chat and able to use camera

Thank You
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Re: im+ crashses randomly

Postby Maria » Sun Nov 08, 2009 10:37 am

ladyimran, PM'ed you, please check your forum Inbox
Maria
ShapeServices Support Team
http://www.shapeservices.com
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Re: im+ crashses randomly

Postby arafatx » Wed Dec 02, 2009 5:05 pm

This IM+ will be the best application if it doesn't crash, and have feature like Video n Voice call. I will uninstall Fring if it does have that future. Fring is damn simple interface but the simple interface lack of functionality like retrieving user's status, avatar changing.

I'm still waiting for the new version of IM+ which has resolved the terminate issue (same as the thread starter)
arafatx
 
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Re: im+ crashses randomly

Postby a_hendry » Fri Apr 16, 2010 8:22 am

MOD: Please restrain from multiposting of the same issue ans flooding

CyberLie wrote:
arafatx wrote:my trial has been expired. i would like to see some improvement and to be informed about the resolved issue regarding to the avatar disable that cause the application terminate. im waiting for the bug to be fixed and will have the full version after the issue has been resolved.

support had send me a fix version of im+ and the good news is, it doesn't crash anymore.I believe they will release it soon.Btw, if your trial is expired, I suggest u to use slick until the new version of IM+ is release, it's a beta test, FREE and don't crash, lol.


I want fix version too... Mine always crash... TIA
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Re: im+ crashses randomly

Postby a_hendry » Tue Apr 20, 2010 7:56 am

MOD: Please restrain from multiposting of the same issue ans flooding
<< Ok, sorry. But when? I've bought the software, but it always crash.

I guess it happens when there is one contact that has 'I'm mobile' status appears on the screen...
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