Issue with Skype reconnecting

[TheBloke]

I am getting "Servers overloaded, disconnected from Skype" message several times a day. Phone is HTC Sensation XE running Android 2.3.4.

I have never been disconnected from Skype from any other IM client (imo, or Skype official app)

[Valeriya]

I am getting "Servers overloaded, disconnected from Skype" message several times a day. Phone is HTC Sensation XE running Android 2.3.4.

I have never been disconnected from Skype from any other IM client (imo, or Skype official app)

Skype connection may fail when our servers are overloaded.
We are constantly working on improving our servers stability.

[Blunabl]

It happens up to five time per week.

You're running a server and providing a whole infrastructure, not only an app, that connects directly to each service. So you're able to provide push and so on.

I'm wondering, how it works, if we pay only once, but you've to pay each day, each month for the infrastructure.

WhatApps offers it's service for two EUR per year. If that would solve the problem, you could think about such a model, too.

[Olga]

Thank you very much for your suggestion.
We will take it into consideration.

[Blunabl]

Last days the Skype connection was really unstable. I got notification of connection lost at:
December 2011: 6.68 per Day
January 2012: 8.27 per Day
February 2012: 8.15 per Day
March 2012: 4.42 per Day
April 2012: 4.53 per Day
May 2012: 2.94 per Day
June 2012: 4.8 per Day
July 2012: 4.7 connection losts per day
August 2012: 2.5 connection losts per day
September 2012: 1.9 connection losts per day

6.12. 15:49, 20:38, between 22:00 and 24:00
7.12. 9:08, 11:44, 15:46, 17:35, 19:30, 21:39, 21:46
8.12. 0:46, 1:19, 9:14, 9:21 ,12:09, 14:07, 15:57, 17:43
9.12. 5:40, 9:14, 11:32, 13:25, 15:14
10.12. 12:38, 15:04, 18:09, 20:15, somewhen after 21:00
11.12.: 10:55, 13:19, 15:19, 17:12, 19:47
12.12.: 01:38, 08:42, 10:41, 13:45, 17:32, 19:45, 21:39
13.12.: 1:28, 8:56, 11:16, 12:57, 14:49, 17:07, 19:02, 21:01, 23:08
14.12.: 4:22, 9:02, 9:07, 9:12, 11:15, 16:30, 17:25, 19:25, 19:54, 21:55
15.12.: 6:10, 9:10, 10:54, 12:18, 13:50, 17:02, 19:03, 20:09, after 21:00
16.12.: before 7:00, 9:36, 11:46, 12:49, 13:09, 14:07, 15:30, 17:10, 17:18, 20:12, after 23:00
17.12.: 10:27, ~13, 16:10,19:08, 21:56
18.12.: 14:59, 15:16, 17:58
19.12.: 10:47, 11:45, 14:56, 15:08, 16:56, 17:01, 18:35, 19:29, 19:45, 22:06
20.12.: 4:29, 9:06, 10:17, 12:23, 12:59, 16:58, 18:58, 19:59, after 21:00
21.12.: 1:01, 11:22, 11:35
22.12.: 11:44, 14:41, 17:56, 20:01, 20:18, 21:57, after 23:00
23.12.: 8:06, 11:38, 11:47, 12:00, 14:24, 14:50, 18:58, 20:18, after 22:00
24.12.: 12:14, 13:10, 16:48, 17:37
25.12.: 20:01
26.12.: 4:31, 14:48, 19:15
27.12.: 9:50, 11:37, 16:11
Between 27. and 29. I didn't start IM+ at all
29.12.: 14:29, 15:27, 16:26, 17:53, 18:46, 20:17, 21:01, 21:18, after 22:00
30.12.: 0:37, 12:46, 13:24, 13:45, 14:48, 15:35, 16:52, 17:42, 19:20, 19:54
31.12.: 0:17, 1:36, 11:25, 13:43, 15:21, 16:37, 16:47, 17:10, 17:45, 20:28, 21:26, 22:55

1.1.: 1:52, 11:12, 12:12, 14:08, 16:14, 16:35, 18:36, 20:55
2.1.: 0:06, 1:18, 9:00, 9:21, 14:59, 15:03, 17:07, 17:08, 19:06, 19:11, 21:27
3.1.: 0:24, 9:12, 9:20, 11:16, 11:32, 13:26, 13:59, 16:01, between 17 and 18:00, 20:43, 21:00, 22:09, 22:31, after 23:00
4.1.: 1:22, 9:32, 10:37, 14:08, 14:12, 19:05, 21:37, 21:45
5.1.: 1:22, 2:41, 10:32, 10:39, 16:02, 16:21, 18:54, 19:36, 22:19, 22:51
Not used at 6.1. and 7.1.
8.1.: 1:07, 11:45, 12:23, 15:27, 15:35, 17:57, 20:17, after 22:00
9.1.: 9:07, 9:59, 11:18, 13:14, 13:24, 15:33, 15:52, 18:11, 20:20, 20:22, 20:41, after 22:00
10.1.: 9:15,
12.1.: 3:11, 16:09, 17:26, 18:40, 22:26
13.1.: 3:33, 10:18, 13:25, 15:39, 16:15, 17:37, 19:24, 19:48, 21:58
14.1.: 14:47, 17:15, 22:10
15.1.: 9:35, 16:58, 17:09, 18:59, after 21:00
16.1.: 10:59, 13:59, 16:20, 17:47, 19:17, 19:21, 21:00, after 22:00
17.1.: 0:26, 10:49, 12:28, 13:53, 16:10, 16:28, 17:50, 19:50, 21:31
18.1.: 3:19, 10:28, 10:41, 10:46, 13:11, 19:46, after 20:30
19.1.: 10:32, 11:33, 14:33, 15:47, 16:24, 16:45, 18:21, 20:00, 21:15, after 22:00
20.1.: 3:46, 6:43, 10:42, 13:44, 18:16, 18:48, 19:33, 20:57, 22:25
21.1.: 0:08, 2:16, 9:36, 10:06, 11:16, 12:53, 14:55, 15:54 ,17:18
22.1.: 2:21, 11:24, 11:30, 13:07, 16:23, 16:53, 18:04, 19:17, after 20:00
23.1.: 7:46, 9:45,10:05, 11:32, 13:43, 14:12, 14:24, 15:28, 16:35, 16:36, 17:52, 20:43, 21:30, after 23:00
24.1.: 8:17, 8:19, 10:01, 12:27, 12:34, 14:29, 14:58 ,17:18, 19:02, after 20:00
25.1.: 2:03, 9:00, 11:08, 13:16, 13:52, 15:51, 17:32, 17:50
26.-27.1.: Not used at all
28.1: 5:25, 8:30, 12:13, 15:37, 16:48, 17:32, 18:30, 19:12, 20:57
29.1.: 0:16, 3:25, 10:00, 11:55, 13:48, 14:38, 18:55, after 19:00
30.1.: 12:09 ,14:18 ,14:42, 20:08, 20:18, 22:14, 22:31
31.1.: 5:32, 9:23, 14:17, 14:41, 19:40, 21:48

1.2.: 6:36, 9:46, 12:15, 14:37, 16:19, 17:29, 17:35, after 23:00
2.2.: 12:00, 13:15, 16:23, 16:55, 18:38, 18:45, 20:39, after 21:00
3.2.: 7:39, 10:31, 14:49, 15:08, 15:56, 16:02, 16:12, 18:44, after 21:00
4.2.: 10:32, 13:13, 17:52, 21:14, after 22:00
5.2.: 10:30, 12:01, 17:08, 19:18, after 23:00
6.2.: 8:23
7.2.: 0:02, 13:35, 14:22, 16:26, 18:39, 22:01
8.2.: 0:59, 2:26, 7:58, 9:29, 10:45, 12:58, 14:13, 14:30, 14:34, 16:08, 16:38, 18:21, after 19:00
9.2.: 7:35, 8:35, 13:41, 15:06, 18:16, 18:20, 18:35, 19:26, 20:46, 21:43, after 22:00
10.2.: 2:10, 9:07, 10:23, 10:59, 11:20, 12:27, 12:57, 15:38, 16:13, 16:23, 16:50, 17:50, 19:20, 20:40, 22:20, 22:36, 23:20
11.2.: 0:31, 4:54, 18:05, 19:57, 20:14, after 23:00
12.2.: 11:25, 13:02, 14:22, 16:21, 17:42, 18:47, 18:50, 21:48, 22:04
13.2.: 5:54, 8:23, 9:30, 12:29, 13:32, 13:34, 15:31, 17:31, 18:41, 19:35, 21:15
14.2.: 2:12, 9:25, 11:13, 11:36, 14:54, 17:20, 17:36, 19:31, 19:59, after 21:00
15.2.: 2:45, 9:46, 10:55
16.2.: 20:07, 20:29, after 21:00
17.2.: 9:47, 10:38, 16:10, 16:16 ,20:27
18.2.: 0:24, 5:31, 11:21, 12:59 ,16:03, 16:58, 18:37, 20:12, 20:24, 20:28, after 21:00
19.2.: 9:45, 11:32, 14:25, 15:19, 17:22, 18:55, between 19:00 and 20:00, 20:34
20.1.: 3:58, 9:01, 10:40, 12:25, 14:27, 14:47, 17:28, 18:06, 19:48, after 20:00
21.2.: 0:11, 10:08, 12:18, 12:54, 14:57, 15:28, 17:52, 19:25, 20:12
22.2.: 3:19, 8:44, 10:17, 13:00, 15:40, 15:54, 17:18, 18:19, 20:14, after 21:00
23.2.: 10:23, 10:44, 13:24, 15:50 ,17:15, 18:02, 19:52, after 21:00
24.2.: 8:39, 9:15, 10:25, 12:49, 14:39, 14:54, 15:37, 16:32, 17:22, 18:05, 18:20
25.2.: didn't used it
26.2.: didn't used it
27.2.: 9:12, 10:12, 11:48, 13:37, 14:24, 16:22, 18:02, 20:43
28.2.: 0:43, 1:51, 13:48, 13:59, 16:12, 18:22, 18:51, 20:57, 21:38, after 22:00
29.2.: 0:51, 9:45, 11:58, 16:37, 18:03

1.3.: 14:58, after 21:00
2.3.: 13:23, 16:59, 17:50, 18:31, after 22:00
3.3.: 14:31, 16:10, after 21:00
4.3.: 15:26, 17:37
5.3.: 1:01, 11:38, 15:25, 17:09
6.3.: 14:38, 15:03, 16:11, 18:07, 20:12
7.3.: 1:46, 6:20, 6:44
8.3.: 15:39
9.3.: 13:02, 13:08, 14:51, 15:43, 17:59, 20:07, after 21:00
10.3.: 11:38, 14:16, 15:37
11.3.: 17:07, 19:37, after 21:00
12.3.: 9:53
13.3.: 1:47, 4:32, 9:12, 13:46, 18:13
14.3.: 2:22, 9:32, 13:20, 14:48, 16:22, 16:25, 20:58, 21:08
15.3.: 0:19, 7:07, 9:46, 16:46, 19:56, 22:10, 22:14
16.3.: 1:19, 6:39, 7:46, 11:21, 11:53, 12:57, 22:30, 22:54 (not working at all)
17.3.: (not working at all), 10:38, 18:06,, 18:43, 19:16, after 21:00
18.3.: 9:24, 13:03, 15:38, 17:51, after 21:00
19.3.: 3:05, 9:41, 10:39, 12:11, 13:24, 16:28, 16:50, 20:38, after 21:00
20.3.: 22:26
21.3.: 3:25, 9:01, 9:04, after 21:00
22.3.: 9:30, 10:01, 12:46 ,14:07, 15:18, 19:06, after 20:00
23.3.: 8:31, 8:55, 12:28, 15:43
24.3.: none
25.3.: 15:52, after 21:00
26.3.: 19:45
27.3.: none
28.3.: 10:58, 14:41, 18:37, 19:29, 21:12, after 22:00
29.3.: 6:35, 11:38, 12:05, 14:14, 14:30, 19:01, after. 21:00
30.3.: 8:28, 10:47, 11:31, 12:49, 14:11, 14:26, 15:43, 16:26, 18:32, 18:56, 20:20, 21:11, 22:49
31.3.: 0:56, 3:20, 9:27, 12:03, 12:59, 13:46

1.4.: 1:31, 9:51, 11:27, 12:08, 17:41, 18:37, 19:36, 21:08, after 22:00
2.4.: 7:50, 8:09, 9:40, 13:38, 13:48, 14:49, 16:08, 16:24, 18:06, 19:31, 21:18, after 22:00
3.4.: 8:37, 12:01, 13:24 ,16:40, 17:21, 20:03, 21:40
4.4.: 1:30, 7:47, 10:05, 11:30, 15:31, 15:34, 20:08, 20:24
5.4.: 1:11, 8:40, 22:48
6.4.: 9:14, 12:59, 14:32, 14:50, 15:08, 17:22, 20:33, 22:17
7.4.: 0:14, 12:44 ,16:53, 17:14, 20:24, 22:00, 23:42
8.4.: 3:22, 11:08, 13:52, 15:18, 15:50, 22:54
9.4.: 2:40, 16:16, 18:07, 18:08, after 23:00 two time
10.4.: 9:24, 9:26, 12:33, 12:34, 14:45, 15:58 ,18:04, 18:05, 20:26, two times after 21:00
11.4.: 11:14, 11:14, 14:39, 14:39, after 22:00
12.5.: 1:10, 9:37, 9:37, 13:14, 13:14, 20:09, 20:09, after 21:00
13.4.: 10:31, 10:32, 13:17, 13:17, 15:33, 15:33 ,18:19, 18:19, two times after 22:00
14.4.: 11:04, 11:04
15.4.: 9:12
16.4.:
17.4.:
18.4.: 13:42
19.4.: 7:19 ,14:25, 18:25, 21:18, 21:27, 21:28, 21:28
20.4.: 13:04, 13:55, 14:47, 17:39
21.4.: 12:17, 14:44, 15:26, 19:36, 21:33
22.4.:
23.4.:
24.4.: 9:53, 20:14, 20:52
25.4.: 2:36, 11:54, 15:56, 20:27
26.4.: 1:48, 10:09
27.4.:
28.4.: 14:53, 14:53
29.4.: 20:47
30.4.: 14:01, 14:17, 19:23, 20:17

1.5.: 1:04, 20:20, after 22:00
2.5.: 9:35, 14:19, 16:54, 20:40
3.5.: 5:00, 9:55, 19:45, after 22:00
4.5.:
5.5.:
6.5.:
7.5.: 15:07
8.5.:
9.5.:
10.5.: 14:21, 17:23
11.5.:
12.5.:
13.5.: 19:43
14.5.: 00:05, 5:31, 14:27, 14:28
15.5.: 14:20, 14:20
16.5.:
17.5.: 18:01, 18:02
18.5.: 7:51, 10:55, 12:03, 22:03
19.5.: 1:17, 10:50, 12:46, 16:01, 16:35, 17:50, 20:06, 23:01
20.5.: 8:46, 17:10, 20:43
21.5.: 0:39, 7:39, 12:05, 13:14, after 21:00
22.5.: 8:41
23.5.: 7:10, 8:27, 11:39, 16:15
24.5.: 2:42, 4:05, 16:38
25.5.: 2:09, 7:40, 8:26, 12:33, 19:22, 22:39, 23:36
26.5.: 8:37, 10:04, 15:54, 21:00, 22:39
27.5.: 9:02, 10:32, 10:48, 16:42, 21:46
28.5.:
29.5.: 1:37, 9:19, 10:55, 16:15, 17:42, 18:01, 21:29, 23:16, 23:42
30.5.: 2:43, 5:24, 12:16, 15:21
31.5.: 2:38, 10:06, 10:55, 12:33, 14:41, 15:57, 16:50, 18:52, 19:29, 23:01

1.6.: 2:28, 10:42, 11:24, 12:50, 14:49, 17:17, 20:01, 20:31, after 21:00
2.6.: 17:07, 21:25, 23:28
3.6.: 17:03, 18:45
4.6.: 1:45, 8:52, 12:28, 12:53, 18:43, 20:59, 21:16, 23:24
5.6.: 2:50, 8:49, 8:57 ,23:40
6.6.: 8:26, 10:45, 12:49, 14:04, 18:38, 21:28
7.6.: 2:17, 8:41, 17:15, after 21:00
8.6.: 8:26, 10:15, 12:24, 17:09, 19:34, 21:53
9.6.: 2:28, 16:56
10.6.: 00:07, 12:52, 17:28, 20:13, after 21:00
11.6.: 8:58, 11:53, 14:28, 16:26, 18:47, 20:48, 23:04
12.6.: 8:42, 10:31, 12:53
13.6.:
14.6.:
15.6.: 6:28
16.6.: 12:03, 15:20, 17:12, 20:01
17.6.: 2:52, 11:20, 13:46, 15:55, 18:07, 21:18
18.6.: 2:28, 9:12, 12:35, 16:23, 17:57, 22:02
19.6.: 8:47, 10:51, 13:47, 16:19
20.6.:
21.6.: 7:52, 9:45, 12:53, 14:23, 21:39, 22:30
22.6.: 1:30 ,10:01, 12:17, 17:40, 21:10, 23:34
23.6.: 4:48, 14:53, 18:33
24.6.: 1:28, 11:40, 16:47, 18:48, 21:11
25.6.: 6:35, 8:57, 11:09, 12:48, 18:50, 21:53
26.6.: 0:33, 10:20, 10:25, 13:53, 14:55, 15:37, 22:36
27.6.: 2:26, 2:43, 9:38, 10:57, 12:59, 13:56, 15:56, 16:58
28.6.: 8:36, 10:22, 10:41, 18:32, 19:48, 23:24
29.6.: 10:37, 11:01, 14:19, 17:18, 19:11, 20:09, 22:35, 23:42
30.6.: 0:38, 8:10, 10:05, 13:33, 15:15, 18:38, 19:31, 21:37, 23:44

1.7.: 0:00, 11:58, 14:48, 16:29, 18:08, 18:57, 23:23
2.7.: 8:30, 9:59, 10:58
3.7.: 21:39
4.7.: 21:22, 22:01, 23:18
5.7.: 9:07, 13:07, 18:14, 18:29, 20:02, 22:20, 23:07
6.7.: 8:54, 10:51, 10:54, 14:06, 14:26, 16:53, 17:46, 20:36, 20:42, 20:57, 21:.16, 22:30
7.7.: 2:08, 12:07, 12:11, 14:09, 14:57, 15:39, 17:10, 18:44, 19:11, 21:20, 23:44
8.7.: 0:48, 8:09, 16:32
9.7.: 00:54, 8:41, 11:57, 20:57, 22:45
10.7.:
11.7.:
12.7.: 00:06, 7:45, 9:50, 11:27, 11:45, 14:02, 15:30, 16:32, 17:18, 17:55, 19:00, 20:47, 22:20
13.7.: 0:50, 4:45, 6:15
14.7.:
15.7.: 17:11, 20:24, 21:29, 23:47
16.7.: 0:24, 9:41, 19:15, 22:50
17.7.: 9:57, 14:35
18.7.:
19.7.: 13:27, 15:12, 18:21, 19:30
20.7.: 1:16, 7:48, 13:38, 13:48, 13:49, 14:14, 18:53, 21:32
21.7.: 9:05 ,15:34, 18:11, 21:04
22.7.: 9:08, 11:53, 14:55, 22:07, 22:07, 22:40, 22:57
23.7.: 8:21, 9:04, 23:01
24.7.: 10:44, 12:50, 17:41, 18:19, 18:43, 22:08
25.7.: 12:28, 12:56 ,18:04, 18:29, 21:51
26.7.: 7:15, 8:16, 8:17, 12:27, 14:44, 16:15, 21:01, 22:21
27.7.: 8:42, 10:22, 14:44 ,16:49, 17:18, 22:35
28.7.: 17:43, 23:22
29.7.: 11:33, 17:35, 19:17, 22:51
30.7.: 10:03, 10:38, 10:39, 13:01, 16:15, 17:35, 18:34
31.7.: 0:24, 7:39, 15:25

1.8.: 9:00, 16:03, 17:25, 17:54, 18:43, 21:30, 22:29
2.8.: 6:16, 8:50, 13:07, 18:41, 21:41, 22:14
3.8.: 0:04, 6:05, 11:35, 13:48, 13:50, 16:19, 18:44, 19:04
4.8.: Didn't start IM+
5.8.: 2:38, 14:56, 23:05
6.8.: 21:12, 23:33
7.8.: 9:59, 20:15, 22:11
8.8.:
9.8.: 7:40, 10:16
10.-12.8.: Not used at all
13.8.: 9:28, 21:50
14.8.: 11:55, 13:50, 17:46, 17:46
15.8.: 14:36, 16:17
16.-21.: Not used at all
22.8.: 6:44, 16:43
23.: 10:42, 19:31
24.8.: 11:53, 16:08, 17:14
25.8.: 21:00
26.8.:
27.8.:
28.8.: 17:42, 23:12
29.8.: 9:13, 9:17
30.8.: 5:16, 9:45

1.9.: 23:50, 23:50
2.9.: 21:49
3.9.: 8:06, 9:49, 18:54
4.9.: 13:39
5.9.: 14:29, 14:29, 15:04
6.9.:
7.9.: 12:05, 13:50, 16:58, 22:27
8.9.: 1:32, 18:32
9.9.: 17:12
10.9.: 16:55, 17:59
11.9.: 16:34, 18:23
12.9.:
13.9.: 13:51, 15:54
14.9.: 13:09, 16:02, 22:57
15.9.: 18:03, 19:13
16.9.:
17.9.: 8:13,16:09, 22:30
18.9.: 8:44, 20:02
19.9.: 15:01, 20:39
20.9.: 16:15, 20:56
21.9.: 15:21, 17:40
22.9.:
23.9.:
24.9.: 14:47, 16:02, 18:52, 20:38
25.9.: 7:18, 7:43, 13:11, 14:20, 17:20, 21:32
26.9.: 5:59, 12:27, 12:28, 12:30, 13:32, 14:48, 14:48, 15:16
27.9.:
28.9.:
29.9.: 15:22
30.9.: 11:23


Edit: Last update: 02.10.2012

[Valeriya]

Sorry for the inconvenience.
Our development team are working on improving our servers stability.

[jedehubjence]

Hi, Ive been getting this error for quite sometime now and was wondering if anyone knew how to fix it. Ive searched around looking for answers but nothing worked. Ive tried re-installing, but it still does not work.

Anyone know how to fix this?

[Valeriya]

You can connect to MSN with the same login and password you use
in your desktop MSN messenger.
Your login should contain server address information (e.g. standard
MSN server address is @hotmail.com).

Please specify how the other services work for you.
Also please try to reproduce the situation and then send us a log file from About / Feedback (About / Support) from the menu.

[Blunabl]

I updated the list oft Skype connection losts: viewtopic.php?f=7&t=10781&p=21276#p21276

In my opinion it's a big issue. If it's a good day, only three times a day a connection lost happens, if it's a bad day eleven time or more often.

[Valeriya]

We will make some improvements on our servers in a few days.
Please wait for a while and then inform us about the results.

We will recommend you to try to use the application as usual and then inform us about the results.
If you still have any issue with connection to Skype then we will ask you to send us a log file from About / Support (About / Feedback) from the menu.