Beta testing: IM+ with Black theme

Everything about IM+ for Android - known issues, support questions, bug reports, feature requests and suggestions

Re: Beta testing: IM+ with Black theme

Postby goothrie » Fri Apr 13, 2012 6:36 pm

Is there a limit time for each sign in ?

Because my Skype is always timeout after using for a while
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Re: Beta testing: IM+ with Black theme

Postby nkj » Sat Apr 14, 2012 7:50 pm

Bugs
The auto connect setting in the accounts panel is ignored and it connects anyway on program startup.
The status text when set to online still says "online on IM+for android "

Feature request.
Is there a possibility of adding message delivery confirmations like the iPhone and windows phone clients ? I use it on my commute and go through good and bad signal areas. This feature would be really useful.

Additionally to see if a contact is idle would be really useful to see. Currently the user shows up as available even though they might be idle.

Thanks
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Re: Beta testing: IM+ with Black theme

Postby jeffdeveau » Sun Apr 15, 2012 12:11 am

I have noticed a few things.. First everytime I connect to skype it changed my skype status to nothing. Second when there is a notification on the top litte square telling you theres a message.. when i tap it it doesnt do anything. Third when I go from the notification window and click on a message it takes me to whatever the last conversation i was in instead of the one that it was notifying about.
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Re: Beta testing: IM+ with Black theme

Postby anrafero » Mon Apr 16, 2012 4:51 am

hello when they reach the button does not work mansajes and other times you have to give them recoil so you can view the messages that you are coming

[MOD]
Google translate:
hello when they reach the button does not work mansajes and other times you have to give them recoil so you can view the messages that you are coming


Please note that IM+ Forum language is English.
Please do not create posts in other languages.
Thank you for your understanding.
Last edited by anrafero on Wed Apr 18, 2012 1:32 am, edited 1 time in total.
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Re: Beta testing: IM+ with Black theme

Postby Olga » Mon Apr 16, 2012 7:24 am

goothrie wrote:Is there a limit time for each sign in ?

Because my Skype is always timeout after using for a while


No, there is no limit time.
This may happen from time to time when our servers are overloaded.
We are constantly working on improving our servers stability.
Olga
SHAPE Support Team
http://www.shape.ag
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Re: Beta testing: IM+ with Black theme

Postby Olga » Mon Apr 16, 2012 7:35 am

Thank you!

nkj wrote:The auto connect setting in the accounts panel is ignored and it connects anyway on program startup.

Our development team is working on this situation and will fix this issue soon.

nkj wrote:The status text when set to online still says "online on IM+for android "

We have not been able to reproduce this situation, sorry.
Please reproduce the issue, please volume button and submit us a support request from IM+ selecting Menu / About.
We will investigate your log file and try to locate the reason of such behavior.
Please also specify whether your contacts see you with "On Android with IM+" status as well.

nkj wrote:Feature request.
Is there a possibility of adding message delivery confirmations like the iPhone and windows phone clients ? I use it on my commute and go through good and bad signal areas. This feature would be really useful.

We have forwarded your suggestion to our development team for consideration.

nkj wrote:Additionally to see if a contact is idle would be really useful to see. Currently the user shows up as available even though they might be idle.

IM+ should show "Away" status correctly, if it is supported by the corresponding service.
Could you please let us know in which service you have noticed such behavior?
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
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Re: Beta testing: IM+ with Black theme

Postby Olga » Mon Apr 16, 2012 7:44 am

jeffdeveau wrote:I have noticed a few things.. First everytime I connect to skype it changed my skype status to nothing.

Thank you!
Your Skype status message should be changed to the one set from IM+.
Could you please specify what status message is set from IM+ and with what status message your contacts see you?

jeffdeveau wrote:Second when there is a notification on the top litte square telling you theres a message.. when i tap it it doesnt do anything. Third when I go from the notification window and click on a message it takes me to whatever the last conversation i was in instead of the one that it was notifying about.

Our development team is currently working on the issue with the little square.
But unfortunately we are not able to reproduce the issue with the notifications.
Could you please reproduce this issue, press volume button and submit a support request from IM+ so that we could receive and investigate your log file?
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
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Re: Beta testing: IM+ with Black theme

Postby Olga » Mon Apr 16, 2012 7:47 am

anrafero wrote:hello when they reach the button does not work mansajes and other times you have to give them recoil so you can view the messages that you are coming


Thank you!
Our development team is working on this issue with the notification square in the dialog.
In case notifications from the notification bar do not open the correct chat either, please submit us a support request from IM+ right after this happens.
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
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Re: Beta testing: IM+ with Black theme

Postby JoJoIT » Mon Apr 16, 2012 8:18 am

Hello,
I'm testing the new IM+ beta and I found it very nice. I'd like to partecipate with my feedback.

I'm using IM+ with the following 7 accounts configured:

Facebook
Google Talk
ICQ
2x MSN
Skype
Yahoo

Suggested Addition: it would be nice to be able to change the group of a contact inside contact's details
Suggested Addition: logging off reset the online status. It would be nice to keep the selected last one
Suggested Addition: it would be nice to have a per-account status message, not one for all
Possible Bug: sometimes IM+ is online with all the configured accounts but the contacts list remain empty
Possible Bug: it happended that cleaning the avatar caches I've lost the source avatar on the server for ICQ anche Skype
Possible Bug: not every contact avatar are recovered. Few from ICQ, MSN and Skype aren't retrived from server.

I will post more when I will find possible problems or features.

Ciao
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Re: Beta testing: IM+ with Black theme

Postby nkj » Mon Apr 16, 2012 11:16 am

regarding the issue with the status it is slightly more complicated.

It seems to be limited to Gtalk. If i set the message once to online on android with im+ and then set it back to online then the status the contacts see is different. attached screenshot
http://dl.dropbox.com/u/303344/im%2Bandroid.png - on android

http://dl.dropbox.com/u/303344/IM%2B.PNG - on contact's computer

regarding the issue with idle, its on AIM and Gtalk . Basically the user is not at the computer so the AIM there sets it to IDLE (usually after 15 mins of being IDLE , AIM turns this status to AWAY). on IM+ the idle state is still shown as green.


additional feature.
Possibility to see for how long a contact has been online, This feature is present in Beejive and Trillian.
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