IM+ Forum

by **magaupe** » Mon Jul 18, 2011 8:58 pm

I installed im+ pro 5.2 and now, after a restore (refresh), my display picture simply disappears and i have to reset it everytime.
It wasnt happening on 5.1.

by **Svetlana** » Tue Jul 19, 2011 10:14 am

This issue might be related to the fact that your MSN profile is empty.
Please create/edit your MSN profile using MSN Web Messenger at:
https://login.live.com
and upload your avatar there.
Then please try to upload avatar from IM+ once again.

by **Ziver** » Tue Jul 19, 2011 10:55 am

I dont think so . I have a avatar in msn profile but still resetting my avatar. I exactly do what you say .

by **Svetlana** » Tue Jul 19, 2011 11:41 am

Our developers are working on this issue now.
Sorry for temporary inconveniences.

by **Ziver** » Tue Jul 19, 2011 5:12 pm

Thanks for fast reply. Any date for new version for Im+ ?

by **Svetlana** » Wed Jul 20, 2011 9:53 am

Our developers are working on update, however there is no exact date of release for now.

by **magaupe** » Mon Jul 25, 2011 10:05 pm

Svetlana wrote:This issue might be related to the fact that your MSN profile is empty.
Please create/edit your MSN profile using MSN Web Messenger at:
https://login.live.com
and upload your avatar there.
Then please try to upload avatar from IM+ once again.

I dont think so. I do have a live messenger profile. As i said, it was not happening on 5.1.

by **Svetlana** » Tue Jul 26, 2011 5:51 am

Please reproduce the issue and then send us your IM+ log file selecting "I have another question" option under More / About / Support. Your IM+ log file will be automatically attached to your support request.

Please make sure to post a link to this thread into issue description field

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MSN display picture disappearing (v5.2)

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Re: MSN display picture disappearing (v5.2)

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