I can't login to my account

[Jojo]

I can not login my account .. I do not know what is the reason..
I did not do any mistake ..
I get this message every time

" your account has been disabled due to user agreement violation.If you consider this to be done by mistake,please contact our support team"

Can you help me ?!

[Victoria]

Your Neighbors account may have been banned due to terms violation.
You have accepted the requirements of use upon Neighbors account registration.

As stated in the requirements:

"You agree that, in using the Neighbors Service, you will not:
- impersonate another person, use as fake identity;
- set avatars which we consider to be harmful, threatening, unlawful or invasive of privacy or publicity rights;
- set avatars with pornographic pictures or pictures which portray gross violence, force or brutality;
- make statements which discriminate anyone's race, skin colour, sex, religion, ethnic origin or sexual orientation;
- send spam."

If other Neighbors users complain on someone, we suspend Neighbors account for further investigation.

Please submit us a support request from IM+ 'About' screen.

[Jojo]

How can I solve my problem? , because still I cant use my account from this device

are there any solution for that , or not?

And the investigation will last till when?

[Victoria]

Please submit us a support request from IM+ 'About' screen.

[Jojo]

I submited to you a support request before

I still i can't use my account from this device ..

are there any solution for that , or not?

And the investigation will last till when?

Please answer me

[Victoria]

What email address have you used for support request?
Please PM me.

[Jojo]

Help me ..
The problem came back again
Why this problem happen to me only ?

[Michael]

We plan to take some measures to protect our users from such lawless actions.

For now please PM me with the e-mail you have used upon the account registration and I will look into the situation.

[Roseann]

Hello! Can you please help me! I can't open my Im+ it says

'your account has been disabled to user agreement violation. If you consider this to be done by mistake, please contact our support team'
And I haven't done anything to violate the agreement. Please help me solve my proble
!

[Jojo]

What can i do with this problem ?!
this problem came back again
I want to know why this happen to me ?!