IM+ for the Blackberry Playbook

Everything about IM+ for Playbook - news, known issues, support questions, bug reports, feature requests and suggestions

Re: IM+ for the Blackberry Playbook

Postby Michael » Fri Oct 21, 2011 11:46 am

For now we have no updates from RIM on this matter.
Michael
Shape Services Support Team
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Re: IM+ for the Blackberry Playbook

Postby AFRK » Mon Oct 31, 2011 3:13 pm

The app is up now in appworld, but it says the price is 9.99 and when your going to buy it is in reality 19,99 and the reviews says the app is not working very well :(

i hope you can fix this asap, im looking to buy the app.
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Re: IM+ for the Blackberry Playbook

Postby iwky_77 » Tue Nov 01, 2011 3:01 am

Dear Support,

Does IM+ for Blackberry support bridge connection through Blackberry BIS?
I have successfully tried via Wi-fi mode, but still unsuccessfully connected through bridging connection via BIS.
Did I miss something?

Since most of times I relied on bridging connection when mobile on Playbook, IM+ connection via BIS bridging will be mandatory for me.
Need your assistance.

Thanks in advance,
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Re: IM+ for the Blackberry Playbook

Postby Victoria » Thu Nov 03, 2011 3:05 pm

AFRK wrote:The app is up now in appworld, but it says the price is 9.99 and when your going to buy it is in reality 19,99 and the reviews says the app is not working very well :(

i hope you can fix this asap, im looking to buy the app.


Sorry for the inconvenience.
There was a temporary issue on Blackberry AppWorld side.
See more information here:
http://forums.crackberry.com/blackberry ... ost6814035
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
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Re: IM+ for the Blackberry Playbook

Postby Victoria » Thu Nov 03, 2011 3:35 pm

iwky_77 wrote:Dear Support,

Does IM+ for Blackberry support bridge connection through Blackberry BIS?
I have successfully tried via Wi-fi mode, but still unsuccessfully connected through bridging connection via BIS.
Did I miss something?

Since most of times I relied on bridging connection when mobile on Playbook, IM+ connection via BIS bridging will be mandatory for me.
Need your assistance.

Thanks in advance,


Thank you for this information.
We will investigate this situation on our side and inform you about the results.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
Victoria
 
Posts: 1210
Joined: Wed Aug 12, 2009 4:51 pm

Re: IM+ for the Blackberry Playbook

Postby Antonina » Mon Nov 07, 2011 8:05 am

Does IM+ for Blackberry support bridge connection through Blackberry BIS?

Unfortunately, it is impossible to support BlackBerry Bridge Connection by technical reasons.
Antonina Bzhasso
SHAPE Support Team
www.shape.ag
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