Issue since latest update

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Re: Issue since latest update

Postby j3n660 » Sun Nov 13, 2011 3:21 am

Have same problem with 5.01. Already toggle push setting, but no result.
Also always force close when receiving a lot of chat from partychapp while in minimize mode
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Re: Issue since latest update

Postby Valeriya » Mon Nov 14, 2011 8:02 am

mjy1018 wrote:Exactly the same problem here as well.. Should I send a log file to Support?


Yes, please try to use the application as usual and then after the issue appears please send a log file from About / Support (About / Feedback)

aprilyon wrote:I to are having the same issues with the app closing whn leaving and all my setting are the same as before i updated im also set for 7days and bckground so i sent my support log as well i really hope we resolve this issue soon i really love app its the best aio app iv ever via mobile


As soon as we receive your log file we will advise you further.

j3n660 wrote:Have same problem with 5.01. Already toggle push setting, but no result.
Also always force close when receiving a lot of chat from partychapp while in minimize mode


This is a new feature of IM+ v.5.0, which switches you to Push mode in order to save battery life. You still stay online and continue receiving messages.
If you do not like this feature, please go to IM+ Settings / Push Settings and disable "Go to Push in background".
Valeriya
Shape Support Team
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