Beta testing: IM+ for BlackBerry with Beep

Everything about IM+ for Blackberry - known issues, support questions, bug reports, feature requests and suggestions

Re: Beta testing: IM+ for BlackBerry with Beep

Postby Olga » Wed Dec 07, 2011 5:05 pm

SATHISHNAIRPU wrote:KUDOS TO SHAPESERVICES ON THE BEEP CONCEPT... XLNTT..... BUT aM HVING TRBL LOGGING INTO yAHOO MESSENGER .. PLS HELP.. MY USERID/PW WORKS ON DESKTOP MESSENGER THE DOESNT ON IM+BETA....

CHEERS,

Sorry for the inconvenience.
There is a temporary issue with Yahoo! on our side.
Our development team is looking into this situation and it will be resolved soon.

SATHISHNAIRPU wrote:aLSO UNABLE TO RECEIVE BEEP ACTIVATION SMS INTO MY INDIA NUMBERS, TRIED TWO DIFF CARRIERS-CDMA/GSM.. NO LUCK.. KINDLY ADVISE..

CHEERS,


Could you please PM me your phone numbers and your carriers names?
I will try to activate your license code manually.
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
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Re: Beta testing: IM+ for BlackBerry with Beep

Postby happime » Wed Dec 07, 2011 8:09 pm

Hello...I have sent the request for the confirmation SMS and never received it.it says SMS exceeded and please try again later. Is there aanyway to resend the SMS?
happime
 
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Re: Beta testing: IM+ for BlackBerry with Beep

Postby Olga » Wed Dec 07, 2011 9:03 pm

Please PM me your phone number and specify your country and mobile carrier.
We will try to sort this out.
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
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Re: Beta testing: IM+ for BlackBerry with Beep

Postby Olga » Wed Dec 07, 2011 9:06 pm

IM+ Beta with Beep was updated!
Please download the new version 10.0.0.14 at our Web-site:
http://www.shapeservices.com/en/products/details.php?product=im&platform=none&page=beep
or directly to your device at our WAP-site:
http://wap.shapeservices.com/beep.php
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
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Re: Beta testing: IM+ for BlackBerry with Beep

Postby habis » Thu Dec 08, 2011 2:58 am

Hey Olga,

i tried with new beta version.. 'missng emotion' issue got resolved...thanks, but i am still facing issue 'disapearing account from service list''

Habis
9780 .. OS 6.0.0.706
habis
 
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Re: Beta testing: IM+ for BlackBerry with Beep

Postby SATHISHNAIRPU » Thu Dec 08, 2011 5:14 am

Olga,

the reason the messages are not recvd is cos most users like me would hv registered with DO NOT CALL / DO NOT DISTURB REGISTRY WITH THE TELECOM OPERATORS/GOVT REGISTRY DATABASE.

In my case am able to recv the code on my alternate no/phone on which IM+ is not installed. I think u shud add th emil id option to register and send the activation codes to both email and the phone.

cheers,
SATHISHNAIRPU
 
Posts: 3
Joined: Wed Dec 07, 2011 9:27 am

Re: Beta testing: IM+ for BlackBerry with Beep

Postby Olga » Thu Dec 08, 2011 8:17 am

habis wrote:
i tried with new beta version.. 'missng emotion' issue got resolved...thanks, but i am still facing issue 'disapearing account from service list''


Thank you!
Sorry for the inconvenience.
Our development team will fix this issue soon too.
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
Posts: 578
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Re: Beta testing: IM+ for BlackBerry with Beep

Postby Olga » Thu Dec 08, 2011 8:57 am

SATHISHNAIRPU wrote:Olga,

the reason the messages are not recvd is cos most users like me would hv registered with DO NOT CALL / DO NOT DISTURB REGISTRY WITH THE TELECOM OPERATORS/GOVT REGISTRY DATABASE.

In my case am able to recv the code on my alternate no/phone on which IM+ is not installed. I think u shud add th emil id option to register and send the activation codes to both email and the phone.

cheers,


Thank you very much for your suggestion and for providing us with this information!
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
Posts: 578
Joined: Mon Aug 22, 2011 10:31 am

Re: Beta testing: IM+ for BlackBerry with Beep

Postby vinny » Thu Dec 08, 2011 11:46 pm

USA - I didn't receive the sms activation code. I tried registering a few times and now I'm receiving this message "SMS sending limit exceeded. Please try again later"
vinny
 
Posts: 1
Joined: Thu Dec 08, 2011 10:49 pm

Re: Beta testing: IM+ for BlackBerry with Beep

Postby Olga » Fri Dec 09, 2011 11:58 am

Thank you for submitting this information.
We have re-sent the activation code to your number.
Olga
SHAPE Support Team
http://www.shape.ag
Olga
 
Posts: 578
Joined: Mon Aug 22, 2011 10:31 am

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