I am sorry that your e-mail did not come through.
Please check the e-mail address: it should be support (at) shapeservices (dot) com
As you have purchased the license from Blackberry AppWorld,
you may find your license code opening "Blackberry AppWorld" application
on your Blackberry and logging into "My World".
List of applications you have purchased will be displayed.
Click on application's name to open up application details.
You may find your license code on this screen.
If you cannot find a license there, please send us the following additional information:
1. your Blackberry OS version as of purchase date;
2. your wireless carrier and country;
3. your Blackberry IMEI;
4. date of purchase.
The IMEI (International Mobile Equipment Identity)
number can be displayed on most phones by pressing *#06#.
Usually, the IMEI number is also printed on the compliance plate under the battery.
Also please forward us the original e-mail from BlackBerry App World with order notification.
SHAPE Support Team