IM+ Forum

by **Jash** » Tue Jan 31, 2012 7:51 pm

Hi. I bought IM+ Pro 10.0 in AppWord. Everything was good. Today i upgrade to version 10.1 and application doesn't work. When i push on IM+ Pro icon in menu, application doesn't even start. Could u help me?

by **Olga** » Wed Feb 01, 2012 10:33 am

Sorry for the inconvenience caused.

Please refer to this topic on our forum for the detailed workaround:
http://forum.shapeservices.com/viewtopic.php?f=4&t=13105

by **manuelw79** » Sat Feb 04, 2012 6:46 am

Thx for the workaround! But it it doesn't work. IM+ is starting one time, i add all accounts, but it crashes after a vew minutes or ours, and after that the app will not start anymore. is there a link to 10.0? Thx

by **Olga** » Mon Feb 06, 2012 2:01 pm

Sorry for the prolonged difficulties.

Our development team fixed this situation.

Please download and install IM+ v. 10.1.1 as described here:
http://forum.shapeservices.com/viewtopic.php?f=4&t=13105#p24305

by **Jash** » Tue Feb 21, 2012 11:26 am

I did it, but i have another problem. In new version 10.1.1 i cannot connect with my Skype account. It doesn't work about two weeks.

by **Olga** » Wed Feb 22, 2012 11:48 am

Sorry for inconvenience.

This may happen from time to time when our servers are overloaded.
We are constantly working on improving our servers stability.

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