If IM+ crashes

[Michael]

Sorry for the delay in response.

Please submit the support request from the application.

Please also submit crash reports when you are prompted to.
This will help us to troubleshoot and fix the situation.

[goldo]

Hello, i need to solve the problem with IM+  which i bought through the Apple store. In application IM+, i have set the accounts of facebook and skype. While 5 minute writing at skype chat, the aplication stops working and then breaks down, and i have to restart the IM+. I have Iphone 3GS version ios 5.01. The problem came up with versions 4.6 or older. Version IM+ Pro 6.2 or older had the same problem all the time. I made jailbreak on my phone, i thought its because of jailbreak, but then i reinstalled it witout jailbreak, but nothing changed. Can u please help me how to solve this problem or is there someone who has experience with this problem?

[Kwill]

Ok, seems o be the problem is back!

Have a new iPad and the described issues.

Facebook doesn't connect, the validation screen clears always after pressing the enter key.

Very ugly bug.

Greets

[Michael]

Ok, seems o be the problem is back!

Have a new iPad and the described issues.

Facebook doesn't connect, the validation screen clears always after pressing the enter key.

Very ugly bug.

Greets

We would need to receive logs from you.
Please also provide our support team with the screenshot of the validation screen to illustrate the issue.

[goldo]

I tried everything what is descibed in the link u sent me. I have he same problem on my Ipad, when i log in under the same user name and password. I send those reports 3 times a day. I even put the version 5.1 and it still doing it. It looks like the typing is too fast and it freezes after all. My colleauge has Iphone 4 and he has no problem with it. Please solve my problem, because nothing is working of what youŕe advicing.

[Michael]

I tried everything what is descibed in the link u sent me. I have he same problem on my Ipad, when i log in under the same user name and password. I send those reports 3 times a day. I even put the version 5.1 and it still doing it. It looks like the typing is too fast and it freezes after all. My colleauge has Iphone 4 and he has no problem with it. Please solve my problem, because nothing is working of what youŕe advicing.

Please see here: posting.php?mode=reply&f=3&t=13586

[goldo]

i did everything exactly as you told us, i send the report everytime, so im asking who gets those reports? i dont have any applications running in the background so i really dont know what else to do.

[Cro4life]

Ok.. Guess its time for me to "contribute" to unhappy people list.
Been using im+ in past on BB. That was what "convinced" me to buy iOs version ( iPad ). But even after several months, I still cant get few things figured out and get them to work.

1. Why is it ONLY with im+ that more then 5 times a day skype cuts it off? If it is on skype side, why it doesnt happen to other alternative im clients? If it is on im+ side, server is getting jammed, why do we buy app if it is question of luck since you cant upgrade something on servers?

2. Why does opening links in twitter automatically crashes the app?

[Michael]

Sorry for the issues you experience.

Our developers are working to make Skype connection more reliable.
As for Twitter links, we have received your crash reports.
Our developers will investigate the situation and fix it as soon as possible.

[Cro4life]

Sorry for the issues you experience.

Our developers are working to make Skype connection more reliable.
As for Twitter links, we have received your crash reports.
Our developers will investigate the situation and fix it as soon as possible.

Well I am close to the point if Skype ( something that lasted long time now ) and Twitter arent fixed soon enough, to simply walk out this door and if needed install each one individual clients or move to alternatives which arent so broad like im+ but least less problems will occur..