Yahoo login failed due to locked or suspeded

[jijaybajay]

Hi,

I've been using IM+ for years and I found a problem with my older yahoo account.

I have 2 Yahoo accounts, one is no problem at all but the older one always failed when i tried to login.

It says: my account may be locked or suspeded. However when i tried to login through my desktop yahoo messenger all is fine.

I've tried all steps in http://forum.shape.ag/viewtopic.php?f=4&t=8252&sid=82d211b90405ea2c4133560e5b3a0483 but still no help.

I've tried to redownload my desktop yahoo messenger, accepted the license but still no help.

What should I do?

[Olga]

Please note that it is necessary to wait not less than 24 hours after you log in at http://mail.yahoo.com and follow all the instructions there.
In case the issue persists, please let us know.

[jijaybajay]

Hi,

I didn't see any instructions to follow. When I go to http://mail.yahoo.com it directly brought me to my Yahoo Mail login form, then I logged in, and showed my inbox mail and so on.

Which instructions should I follow?

[Victoria]

There should be instructions for suspended account, but for now many users do not see them.
Our development team investigates this situation. We will keep you informed about the results.

[gieyogie]

Hi all,

i have the same problem login yahoo with im+ on web and blackberry.....
It says: "Account is locked or suspended", ....
please help me,...

[Olga]

Sorry for the prolonged difficulties.
Our development team is looking into this situation now.
We hope that it will be resolved soon.

[ashley_len]

i too have been having the same problem with yahoo saying it is locked. i think once this problem is sorted out that im+ will become the leader for messenger services when using ipod, iphone, android etc. can't wait for it all to be sorted out

[Olga]

ashley_len, thank you for your feedback.
Sorry once again and please keep an eye on our updates.

[wilson_csc]

HI IM+ Support,

any further notice about this issue?
I just download IM+ 10.3 for Blackberry and still have this issue (Cannot login to Yahoo Account).
Message Error:
Connection to Yahoo! failed. Account is locked or suspended. Please login from official application on you desktop computer or service website (code 3).

I already login and everything is fine.

Please advice.
THanks.

[Olga]

Sorry for the prolonged difficulties.

Our development team has located the issue already.
Currently they are working on a fix, which will be available in the next version.
Please keep an eye on the updates.