im+ not in app catalog

Everything about IM+ for WebOS - known issues, support questions, bug reports

im+ not in app catalog

Postby Deihmos » Mon Jul 12, 2010 11:56 am

I purchased this app a while back but deleted because it was terrible. Now I was tryong to install it again to see if anything changed but it is no longer in the palm app catalog. Was it pulled or discontinued?
Deihmos
 
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Re: im+ not in app catalog

Postby Victoria » Tue Jul 13, 2010 9:35 am

Please specify in what country you are located.
We will check this situation.
Victoria Slinyavchook
Head of QA and Customer Care
SHAPE Services
http://www.shapeservices.com
Victoria
 
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Re: im+ not in app catalog

Postby Deihmos » Tue Jul 13, 2010 10:59 am

I am in the USA and it was not in the catalog yesterday but now today it is. WHy aren't you guys adding the option to run in the background? That's my main complaint with this application. It's a bit barebone but but that can be overlooked if I could run in the background.
Deihmos
 
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Re: im+ not in app catalog

Postby Maria » Wed Jul 14, 2010 1:32 pm

Yes, it was temporary issue with AppCatalog.
Suggestion about background is already on wishlist.
Maria
ShapeServices Support Team
http://www.shapeservices.com
Maria
 
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Re: im+ not in app catalog

Postby pre_lover » Wed Jul 14, 2010 10:06 pm

Hey, I have the same problem!
I've used the WebOS Doctor to reset my Pre.
After the reset my Pre installed all purchased App except the IM+ App.
I can't find the App in the AppCatalog, too!

I'm a German O2 Pre User...Please Help!
pre_lover
 
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Re: im+ not in app catalog

Postby mactron » Thu Jul 22, 2010 3:36 pm

I have the same problem on o2 Germany today. How can i get IM+?
mactron
 
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Re: im+ not in app catalog

Postby Maria » Fri Jul 23, 2010 2:21 pm

There is some 'reorganisation' going on for us with AppCatalog.
Please search for and install IM+ Lite - this will be the application you are looking for.
IM+ Lite is located in Free Apps section.
Maria
ShapeServices Support Team
http://www.shapeservices.com
Maria
 
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Re: im+ not in app catalog

Postby TheRealLink » Tue Jul 27, 2010 2:29 pm

Hello,

i bougth IM+ last month and doctored my phone after the 1.4.5 update. Now i cant find and IM+.
Please send me the IPK or i want a refund!

TheRealLink
TheRealLink
 
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Re: im+ not in app catalog

Postby Maria » Wed Jul 28, 2010 4:11 pm

TheRealLink, I've already informed about the reasons and solution for this right above your message.

Maria wrote:There is some 'reorganisation' going on for us with AppCatalog.
Please search for and install IM+ Lite - this will be the application you are looking for.
IM+ Lite is located in Free Apps section.
Maria
ShapeServices Support Team
http://www.shapeservices.com
Maria
 
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Joined: Mon Aug 17, 2009 11:42 am

Re: im+ not in app catalog

Postby kronos » Sat Aug 07, 2010 9:50 pm

Hello Maria!

Does this mean, that those who bought IM+, have to download IM+ Lite, and this version will be like the paid-app? Sorry for the missundestanding.
kronos
 
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