Known issues in IM+ for iPhone / iPod Touch / iPad

[Victoria]

and the problem of slow connection msn Tella will be resolved?

MSN slow connection is a known issue. It is on servers' side, not on client's side.
MSN authorization is really slower than in other IM services, even in desktop messengers, due to some peculiarities of MSN protocol. We are looking for ways to optimize it.

[Victoria]

Same problem here for traditional Chinese using Pinyin, the popup box seems to be hiding. Autocorrect needs a fix asap too, people in german appstore get mad about this.
handwriting chinese is quite annoying, specially traditional chinese =.=

Yes, we are aware. Sorry for this.
We will fix it 3.5 also.

[kop48]

The window that pops down (hence the 'toast' name), which tells you if it's 'Restoring...' or 'Connecting...'. Sometimes, this window doesn't 'push' the rest of the UI down, but comes up on top of it, which means you can't push any buttons in the top bar.

Would you please specify your iPhone's details (model, OS, jailbroken or not)?

3G, 3.1.2, Not Jailbroken. I'd be happy to speak to you via email or IM if you would like to chase this up further...

[ksunnyv99]

Myspace IM does not work. No one appears online for me and I only have 2 myspace buddies appearing offline when I have many more on my computer desktop.

[tangcla]

I've also noticed with v3.4 that Facebook just won't sign itself out even when I tell IM+ to go offline, or if I reboot the phone - I keep getting push notifications (highly frustrating).

I've compared IM+ with Beejive and features aside, Beejive wins hands-down with application load speed. Is this something that IM+ would be able to improve on? That's one thing that's making me want to change over to the dark side...

[Victoria]

3G, 3.1.2, Not Jailbroken. I'd be happy to speak to you via email or IM if you would like to chase this up further...

We would also need a screenshot to understand how this looks.
Would you please post it here?

[Victoria]

Myspace IM does not work. No one appears online for me and I only have 2 myspace buddies appearing offline when I have many more on my computer desktop.

Would you please send us a support request from IM+ specifying the issue you experience (More / About / Support / I have another question)?

[Victoria]

I've also noticed with v3.4 that Facebook just won't sign itself out even when I tell IM+ to go offline, or if I reboot the phone - I keep getting push notifications (highly frustrating).

Please send us a support request from IM+ when this happens. You may send a support request "More" / "About" / "Support" / "I have another question".

I've compared IM+ with Beejive and features aside, Beejive wins hands-down with application load speed. Is this something that IM+ would be able to improve on? That's one thing that's making me want to change over to the dark side...

IM+ v.3.5 will load much faster.

[tangcla]

I've also noticed with v3.4 that Facebook just won't sign itself out even when I tell IM+ to go offline, or if I reboot the phone - I keep getting push notifications (highly frustrating).

Please send us a support request from IM+ when this happens. You may send a support request "More" / "About" / "Support" / "I have another question".

Will do, thanks Victoria. I've t urned off Facebook for the moment so next time I try... :)

Any idea of an ETA for 3.5? I'd like to downgrade to 3.3 but that's a bit of a hassle...

[eumaninjp]

Version 3.3:
- Sometimes appears a black bar in restore mode and landscape mode.

Same in v3.4 no changes had been made :( Sad