Mobiola Screen Capture for BlackBerry Support

You may find the answers to your questions in the FAQ section. If you need further assistance, please fill out the support request form and enter all the details in the required fields which are marked with asterisks(*). SHAPE Services will process your request within two business days. Remember to provide a valid email address in the form.

Support form:

* Your e-mail address:

To process your request, please enter a valid e-mail address
(If you are a registered user, please enter the e-mail you have used when purchasing)

Your activation key (for registered users):

* Software version number:
(Click on Help / About within the application on your desktop)

* Your Windows OS version: (i.e. XP)

* How do you connect your device to PC?
USB
WiFi

* Your BlackBerry model:

* Your BlackBerry OS version: (i.e. 4.5)

* Brief problem description:

* Detailed problem description:

Exact wording of the error message received:

SHAPE Services will process your request within 2 business days. The reply will be sent to you via e-mail you specified.