VR+: Voice Recorder for iPhone/iPod Touch support

Please read all the instructions below carefully

1. Current VR+ for iPhone/iPod Touch version is 1.8. Make sure you have the latest version installed on your device. Remember that all updates are free for register users.

2. If you receive an error message on your iPhone/iPod Touch , please send your support request right from your handheld. (Online Help)

3. If you need further assistance after reading F.A.Q. and none of the above apply in your case, please fill out this support form entering all known details. This will help us to prosses your request quickly and efficiently.

Support form:

* Your e-mail address:

To process your request, please enter a valid e-mail address
(Registered users use e-mail which they used when purchasing)

* Software version:
(See it in About Screen: if your version is older than 1.8, please update for free on iTunes Store)

* Internet Connection Type:
EDGE Wi-FI GPRS WEB 3G

*iPhone/iPod Touch OS i.e. 2.2
(Menu -> Options -> About)

Name of your mobile carrier (operator):

* Brief description of issue experienced:

* Detailed description of issue experienced:

Exact wording of error message received:

SHAPE Services will process your request within 2 business days. The reply will be sent to you via e-mail you specified.

Support form

FAQ