Frequently Asked Questions about Mobiola Headset for iPhone / iPod Touch

If you didn't find an answer to your question in this FAQ, please feel free to contact our team, we will try to answer your question within 2 business days.

What does this application do?

This application turns your iPhone into mobile jeadset, so you can listen the music, hear alerts and sounds or talk by VoIP from your computer directly using you iPhone.

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How does this work?

Mobiola Headset for iPhone consists of two parts – for iPhone and for your Desktop Computer. iPhone application will simply connect you to Desktop Computer using Wi-Fi connection. Desktop part also adds new sound drivers to your system – these drivers are required in order to use Mobiola Headset for iPhone. The drivers allow you not only use Headset with any VoIP application (such as Skype), but simply turn you iPhone into mobile speakers.

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What do I need to do in order to make this work?

First install clients on your iPhone and desktop. Open Desktop part and then open iPhone application. iPhone application should connect automatically and “Request for authorization” should appear on your Desktop. You should choose whether you want to “Always Allow”, “Allow” or “Deny” connection of your iPhone. If you select “Always Allow”, Mobiola Headset will not ask you again for authorization, in case you select “Allow”, authorization will pass this time only, but next time you try to connect, you will see this message again. "Deny" will not allow connection, so you will not be able to use Mobiola Headset.

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I have installed iPhone and Desktop parts, but can’t get it work. What should I check?

If you are unable to connect, please follow this small guide:

1. For Windows PC

Desktop part:

1. [Desktop] Open Mobiola Headset and go to Settings menu.

2. [Desktop] Here you will see Computer name, IP and Connection Port.

3. [Desktop] In case you can not connect your iPhone to Desktop, please check:

  • IP
  • Connection Port
  • Computer name

4. [Desktop] In “access list” menu you will find information about iPhone devices which are allowed to connect.

Please check the following:

  • Device name
  • Device Unique ID
  • Authorization Status (could be Always Allow, Allow or Deny)
    In case of Deny Status you should delete the Device information and reconnect it, and then Authorization Request screen will appear. You should select “Allow” or “Always Allow” option.

iPhone Part:

1. [iPhone] Go to Service List Menu pressing small button

2. [iPhone] In Service List Menu you should check if your Computer is available for connect. In case your computer is not on the list, you can enter Computer IP and Connection Port manually.

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2. For Mac

Desktop part:

1. [Desktop] Open Mobiola Headset and go to Info menu.

2. [Desktop] Here you will see IP and Connection Port.

3. [Desktop] In case you can not connect your iPhone to Desktop, please check:

  • IP
  • Connection Port

iPhone Part:

1. [iPhone] Go to Service List Menu pressing small button

2. [iPhone] In Service List Menu you should check if your Computer is available for connect. In case your computer is not on the list, you can enter Computer IP and Connection Port manually.

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I have successfully connected my iPhone to Desktop using Mobiola Headset, but can not hear any sound. What should I do?

1. On Windows PC

Most likely, you can not hear any sound because you are using your default sound drivers. You have several options here:

1. Change Windows default sound driver to “Mobiola Wave Audio Device” in your computer’s Settings / Control Panel / Sound. This will make your iPhone a remote speaker for your computer. You will hear any sounds, alerts, music etc.

2. Or you can set specific settings for one (or several) application. To do it, you should change driver to “Mobiola Audio Device” in application of your choice itself. E.g.

  • [Skype] Go to Tools->Options->General->Audio Setting
  • [Google Talk] Go to Setting->Audio
  • [Yahoo] Messenger->Preferences->Video & Voice
  • [MSN] Tools->Options->Preference->Sound->Audio & Voice (tab)
  • [AIM] Menu->Settings->Enhanced IM

By doing this you will set up your iPhone like a wireless Headset for specific application.

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2. On Mac

Most likely, you can not hear any sound because you are using your default sound devices. You have several options here:

1. Change Mac OS default sound Output and Sound Effects to “Mobiola Headphone” in your computer’s System Preferences / Sound. This will make your iPhone a remote speaker for your computer. You will hear any sounds, alerts, music etc.

In order to use your iPhone as remote micropnone for your Mac change your default Input device to Mobiola Microphone

2. Or you can set specific settings for one (or several) application. To do it, you should change Audio output to "Mobiola Headphone" and Audio input to "Mobiola Microphone" in application of your choice itself. E.g.

  • [Skype] Go to Preferences->Audio

By doing this you will set up your iPhone like a wireless Headset for specific application.

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Ok I’ll get it now. But help me to decide – which connection ports are better to use?

We recommend using Connection Ports in range from 49152 to 65535 with Mobiola Headset for iPhone.

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Which operation systems are supported by Mobiola Headset?

Windows XP, Vista, 7, Mac OS X v.10.5 and higher.

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I have successfully connected Mobiola Headset and it works just fine, but sometimes I hear weird sounds while talking. What is wrong?

Sometimes VoIP applications may lose in quality for several reasons, such as:

  • Heavy internet traffic
  • Heavy server traffic
  • Bad weather conditions

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Can I record the sounds from Mobiola Headset for iPhone?

1. On Windows PC

Yes, you can. You can either start recording from Desktop (by pressing correspondent button) or from iPhone itself.

While Headset is recording, you will see active timer on the screen

NOTE: When recording a call, please make sure that you abide by the law of your country. In most countries it is required that you notify your party about call recording.

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2. On Mac

Yes, you can. You can either start recording from Desktop (by pressing correspondent button) or from iPhone itself.

While Headset is recording, you will see active timer on the screen

NOTE: When recording a call, please make sure that you abide by the law of your country. In most countries it is required that you notify your party about call recording.

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But where it holds the recordings I have made?

1. On Windows PC

Mobiola Headset stores all yours recordings on your Desktop. The location of files depends on your operation system. By default it is:

In Windows Vista and 7: Documents\Mobiola Audio Files

In Windows XP: My Documents\Mobiola Audio Files

And you can always open the folder by clicking correspondent icon in Mobiola Headset from Desktop application

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2. On Mac

Mobiola Headset stores all yours recordings on your Desktop. By default it stores recordings in folder:

~/Music

And you can always open the folder by clicking correspondent icon in Mobiola Headset from Desktop application

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I don’t have 24/7 access to the Internet (or I don’t have a Wi-Fi spot) – can I still use Mobiola Headset without it?

1. For Windows PC

Yes you can. You could arrange an ad hoc network using your computer with Wi-Fi module. In order to do so you should take the following steps:

NOTE: This manual is for Microsoft Windows Vista\7.

  • Go to Control Panel\All Control Panel Items\Network and Sharing Center.
  • Then click on “Manage Wireless Networks” link.
  • Press “Add” button.
  • Click on “Create an Ad Hoc Network”.
  • Click “Next button”.
  • In new window you should specify: a) Network name; b) Security Type; c) Choose your security key;
    NOTE: You should choose a complicated security key, but easy to remember. For the Security type we recommend to choose WEP.
  • Click on “Save this network” check box.
  • And click “Next”
  • Now wait a moment while Windows is setting up your ad hoc network.
  • After you see the message “Your network is ready to use” take your iPhone and connect it to network you have just created. Now you are set to use your Mobiola Headset for iPhone even without Internet connection or Wi-Fi Network!

NOTE: Be aware – by International Airlines rules you are forbidden to use any communication devices during on board flight.

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2. For Mac

Yes you can. You could arrange an ad hoc network using your computer with Wi-Fi module. In order to do so you should take the following steps:

NOTE: This manual is for Mac OS.

  • Go to System Preferences\Sharing
  • Then click on "Internet Sharing" string.
  • Choose any "Share your coonection from" option, but AirPort.
  • Check "To computers using AirPort".
  • Click “Airport options”.
  • You should specify: a) Network name; b) Enable encryption (using WEP); c) Choose your password; in new window.
    NOTE: You should choose a complicated, but easy to remember security key.
  • Click on OK.
  • And check “Internet Sharing” option
  • When you see the message "Are you sure you want to turn on Internet sharing?" click "Start", then take your iPhone and connect it to network you have just created. Now you are set to use your Mobiola Headset for iPhone even without Internet connection or Wi-Fi Network!

NOTE: Be aware – by International Airlines rules you are forbidden to use any communication devices during on board flight.

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